Luis Garcia
Dallas,TX
Summary
Dynamic operations manager with a proven track record at FedEx Ground, excelling in staff development and operational excellence. Enhanced package handling efficiency through innovative training and process improvements, significantly reducing damage rates. Skilled in project planning and team leadership, fostering a culture of safety and engagement among employees.
Overview
8
8
years of professional experience
Work History
Package Handler Trainer
FedEx:Ground
11.2019 - Current
- Trained new package handlers on safety protocols and operational procedures.
- Monitored performance metrics to ensure efficiency in package sorting and handling processes.
- Assisted in developing training materials to enhance employee onboarding experience.
- Conducted hands-on demonstrations for proper lifting techniques and equipment usage.
Ops Manager
Fedex Ground
11.2023 - 08.2025
- Oversaw daily operations, ensuring efficiency and adherence to safety protocols.
- Managed workforce scheduling to optimize productivity and meet delivery deadlines.
- Implemented process improvements that streamlined package handling and reduced errors.
- Trained and mentored staff on operational procedures and best practices.
Package Handler
FedEx:Ground
1101 E Cleveland Rd Hutchins, TX 75141 United Sta
11.2019 - 11.2023
- Loaded and unloaded packages onto delivery trucks with precision and care.
- Operated package scanning equipment to ensure accurate tracking and inventory management.
- Collaborated with team members to streamline sorting processes, enhancing overall efficiency.
- Maintained cleanliness and organization of work area to comply with safety standards.
- Assisted in training new hires on operational procedures and safety protocols.
- Conducted routine inspections of equipment to ensure optimal functionality during operations.
- Implemented best practices for package handling, reducing damage rates significantly.
- Supported management in identifying workflow bottlenecks, contributing to process improvement initiatives.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Warehouse Worker
Standard Motor Products- Four Seasons Facility
Lewisville, TX
06.2018 - 10.2019
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse environment.
- Maintained accurate inventory records using automated tracking systems for optimal stock management.
- Coordinated shipping and receiving activities, ensuring timely dispatch of products to customers.
- Implemented safety protocols, reducing workplace incidents and enhancing team compliance with regulations.
Education
High School Diploma -
Dallas College
Dallas, TX05.2018
Skills
- Standard operating procedures
- Operational excellence
- Scheduling management
- Software knowledge
- Staff development
- Employee engagement
- Problem-solving
- Team leadership
- Project planning and development
- Warehouse operations
- Management
Timeline
Ops Manager
Fedex Ground
11.2023 - 08.2025
Package Handler Trainer
FedEx:Ground
11.2019 - Current
Package Handler
FedEx:Ground
11.2019 - 11.2023
Warehouse Worker
Standard Motor Products- Four Seasons Facility
06.2018 - 10.2019
High School Diploma -
Dallas College