Luis Garcia
Los Angeles,CA
Summary
Results-driven Assistant Manager with a strong focus on team leadership, customer engagement, and operational management. Proven ability to train staff effectively and resolve customer issues promptly, enhancing overall dining experiences.
Overview
1
1
Language
4
4
years of post-secondary education
8
8
years of professional experience
Work History
Assistant Manager
Panda Express
Los Angeles
11.2018 - Current
- Implemented promotional strategies to enhance guest engagement and satisfaction.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Assisted in managing daily operations and staff scheduling.
- Trained new employees on company policies and procedures effectively.
- Monitored inventory levels and placed orders to maintain stock availability.
- Ensured compliance with health and safety regulations throughout the restaurant.
- Ensured compliance with safety regulations and company policies.
- Created reports on sales trends, inventory levels, and financial data.
Education
BBA - Business Administration And Management
California State University, Los Angeles
Los Angeles, CA 08.2019 - 05.2023
Skills
- Promotional strategy
- Sales reporting
- Inventory management
- Health compliance
- Staff scheduling
- Employee training
- Employee performance evaluation
- Team leadership
- Effective communication
Languages
English
Native/ Bilingual
Timeline
BBA - Business Administration And Management
California State University, Los Angeles
08.2019 - 05.2023
Assistant Manager
Panda Express
11.2018 - Current