Luis Gonzalez
Jacksonville Beach
Summary
Results-driven Implementation Specialist with expertise in client consultation and research analysis. Skilled in documentation preparation and record maintenance to ensure compliance and accuracy. Proficient in bilingual communication and notarial services, with a focus on delivering effective client solutions and driving continuous process improvement.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Immigration Specialist
Self-employeed
Jacksonville
08.2024 - Current
- Assisted clients with visa applications and immigration forms.
- Prepared documentation for submission to government agencies.
- Maintained client records and updated case management systems regularly.
- Analyzed a variety of information sources including legal databases, USCIS website updates, news articles related to changes in legislation.
- Answered inquiries from clients regarding the progress of their cases.
- Conducted in-depth research in order to write effective proposals, agreements, and contracts.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Conducted initial consultations to assess eligibility for immigration services.
- Conducted notarizations for various legal documents and agreements.
- Educated clients on notarial processes and legal requirements.
- Maintained records of all notarized documents per state regulations.
- Provided mobile notary services, traveling to client locations as needed.
- Verified customer signatures and identification documents.
- Translated legal documents from English to Spanish for diverse clients.
- Conducted quality checks on translations before final submission to clients.
- Proofread, edited and revised translated documents.
General Manager of Food Service
Cadre enterprises Llc
Ponte Vedra Beach
06.2017 - Current
- Managed daily restaurant operations to ensure smooth service and guest satisfaction.
- Trained and supervised staff to maintain high standards of food safety and hygiene.
- Oversaw inventory management processes to ensure adequate stock levels and reduce waste.
- Conducted regular team meetings to communicate goals, updates, and performance feedback.
- Resolved customer complaints promptly to enhance the dining experience and loyalty.
- Resolved customer complaints in a professional manner.
- Established restaurant business plan by surveying restaurant demands, identifying and evaluating competitors and preparing financial and sales projections.
- Kept up-to-date records of employee performance reviews.
- Managed accounts payable, accounts receivable and payroll.
- Conducted regular meetings with staff members to discuss operational issues.
- Coordinated marketing initiatives to attract new customers and promote special events.
Education
High School Diploma -
Aspira Inc Of Puerto Rico
San Juan, PR05-2012
Some College (No Degree) - Paralegal Studies
Florida State College
Jacksonville, FL04-2026
Skills
- Client consultation
- Document preparation
- Research analysis
- Legal terminology
- Contract negotiation
- Notarial services
- Bilingual communication
- Decision making aptitude
- Continuous process improvement
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Notary Public
Accomplishments
Serve Award 2023 by the Florida Georgia Line Business Unit
Timeline
Immigration Specialist
Self-employeed
08.2024 - Current
General Manager of Food Service
Cadre enterprises Llc
06.2017 - Current
High School Diploma -
Aspira Inc Of Puerto Rico
Some College (No Degree) - Paralegal Studies
Florida State College