LUIS GONZALEZ
HEB
Austin,TX
2
Languages
8
years of professional experience
Motivated and dependable professional with experience in facility operations, customer service, retail, food service, and collegiate basketball coaching. Strong communicator and team player with experience working in fast-paced environments, supporting daily operations, and helping athletes develop on and off the court.
Work History
Cashier & Bagger
2 Years 5 Months- Delivered friendly customer service while accurately processing transactions and assisting customers to enhance shopping experience.
- Ensured efficiency and attention to detail in fast-paced retail environment, supporting smooth operations during peak hours.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer through diligent reconciliation practices.
Assistant Coach — Men’s Basketball
1 Year- Collaborated with coaching staff to enhance practices, streamline game preparation, and manage daily team operations.
- Facilitated player development and organized team activities to foster a positive competitive culture.
- Supported team readiness by preparing practice materials and ensuring all necessary items were available. and responsibilities throughout the season.
Facility Operations Team
2 Years- Ensured daily facility operations by maintaining a clean, organized, and welcoming environment for members and guests.
- Maintained locker room and common-area standards while addressing member needs and operational requests promptly.
- Collaborated with team members to complete tasks efficiently, contributing to a positive experience in a fast-paced fitness environment.
OFA
6 Months- Processed customer orders and prepared merchandise for timely pickup and delivery.
- Executed tasks efficiently to ensure smooth operations. while maintaining accuracy and organization.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Delivery Helper
2 Years- Facilitated deliveries through loading, unloading, and safe handling of merchandise.
- Collaborated with team to ensure timely and professional completion of deliveries.
- Assisted with loading and unloading products, ensuring timely delivery to customers.
- Collaborated with drivers to optimize delivery routes for efficiency.
- Maintained cleanliness and organization of warehouse space, enhancing safety standards.
Server
1 Year- Delivered exceptional customer service in fast-paced restaurant environment, ensuring timely and accurate order fulfillment.
- Processed orders with precision, enhancing overall guest satisfaction and experience.
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Trained new servers on menu items, service standards, and operational procedures.
Education
Degree
Diploma
Skills
Great Communicator
Able to Process Orders
Multitasker
Problem Solver
Organizer
Attention to Detail
Team Leadership
Customer Service
Facility Operations
Accomplishments
- Trained and mentored [number] employees.
- Resolved product issue through consumer testing.
LANGUAGES
English
Spanish
Timeline
Assistant Coach — Men’s Basketball
Concordia University Texas
01.2025 - 01.2026Read More
Cashier & Bagger
HEB
03.2024 - CurrentRead More
Facility Operations Team
Life Time
01.2024 - 01.2026Read More
OFA
Home Depot
03.2023 - 09.2023Read More
Delivery Helper
IKEA
01.2019 - 01.2021Read More
Server
Flores
01.2019 - 01.2020Read More
Permian High School
Read More
East View High School
Diploma
Read More
Concordia University Texas
Degree
Read More