Luis Guerra
Fort Worth,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Men's Lead
Old Navy
Fort Worth, TX
08.2022 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Greeted customers and provided excellent customer service.
- Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
- Helped other team members as needed during peak business times.
- Handled returns and exchanges according to established policies.
- Answered phone calls promptly with a professional demeanor.
- Maintained a clean and organized work area throughout the shift.
- Assisted customers in locating items within the store.
- Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
- Promoted loyalty programs to increase customer retention.
Education
GED -
C.E. King Highschool
11433 E Sam Houston Pwky N Houston , Tx 7704 05-2021
Skills
- Critical Thinking
- Team Building
- Teamwork and Collaboration
- Organizational Skills
- Excellent Communication
- Customer Support
- Reliability
- Strong Work Ethic
- Decision-Making
- Time Management
- Problem-Solving Abilities
- Adaptability
- Deadline Adherence
- Multitasking
Timeline
Men's Lead
Old Navy
08.2022 - Current
GED -
C.E. King Highschool