Luis Hilario
Staten Island,NY
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. My priority will be to make sure customers have a good experience when coming in with a warm welcome and letting them know if they need anything I will do my best to do so. I speak 2 languages English and Spanish both native and Japanese (Beginner). History of successfully developing and managing strong teams through proactive training and issues management.
Overview
7
7
years of professional experience
Work History
Cook
Jack's Wife Freda
06.2021 - Current
- Worked on the grill, salad station and saute but mostly saute and grill and help expo tickets in the middle.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Food Runner
Jack's Wife Freda
12.2020 - Current
- Responded quickly to customer concerns and escalated major issues to management.
- I would expo and run food leading the kitchen and take food to the table, clear up tables and set them up again. When it is really busy I help take orders and sit people down.
- Orchestrated smooth and seamless workflow between kitchen and tables in fast-paced restaurant, resulting in quick delivery of proper orders with full customer satisfaction.
Expeditor
Jack's Wife Freda
12.2020 - Current
- Illustrated knowledge of menu and service offerings to educate guests.
- Provided mentorship and guidance to new kitchen team members.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Dishwasher
Jack's Wife Freda
10.2020 - 08.2021
- Studied methods of coworkers, successfully learning kitchen and food service skills.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Writer
Microsoft Team
09.2020 - 06.2021
- Performed in-depth research into topics to write clear and accurate copy.
- Worked with team of writers and content marketing strategists to create copy to promote clients' SEO, sales and thought-leadership goals.
- Formatted articles, blogs and webpages with photos and infographics.
- This Job was given by a youth program for kids ages 14-17 to help improve our grammar and get us ready for future jobs.
Food Pantry Volunteer
YouthWrap
09.2020 - 06.2021
- Received deliveries of donations and orders, unloading items and assisting with classification and placement onto shelves.
- Monitored floor traffic to achieve smooth flow of customers through aisles and assist with access to products or disruptive accidents.
- Cleaned dirty street's making sure to help out the environment.
Food Prep Cook
Jacks Wife Freda
01.2019 - 08.2020
- Supported kitchen quality initiatives by following nutrition, safety and sanitation guidelines.
- Processed incoming deliveries, rotated stock and put away new items in correct locations.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
Factory Worker
Dandrea Produce
05.2019 - 07.2019
- Loaded and unloaded items from machines and conveyors.
- Examined final products for conformance with quality and design standards.
- Sorted and packaged products to prepare for processing or shipment.
Education
Sunset Park High School
Brooklyn, NYSkills
- Presentation skills
- Focused and disciplined
- High volume production capability
- Serving staff support
- Work ethic
- Organizational skills
- Collaboration
- Working collaboratively
- Supply inventory management
- Sanitization techniques
- Training & Development
Education and Training
true,other
Timeline
Cook
Jack's Wife Freda
06.2021 - Current
Food Runner
Jack's Wife Freda
12.2020 - Current
Expeditor
Jack's Wife Freda
12.2020 - Current
Dishwasher
Jack's Wife Freda
10.2020 - 08.2021
Writer
Microsoft Team
09.2020 - 06.2021
Food Pantry Volunteer
YouthWrap
09.2020 - 06.2021
Factory Worker
Dandrea Produce
05.2019 - 07.2019
Food Prep Cook
Jacks Wife Freda
01.2019 - 08.2020
Sunset Park High School
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