LUIS REYES
DCL CLASS A DRIVER
LAWRENCE,MA
Summary
Detail-oriented in meeting daily business and customer needs. Talented Truck Driver with good route planning, payment handling and customer service skills. Offering 1 year of experience and basic maintenance knowledge. Performance-driven and detail-oriented with methodical approach to following through on every need. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance.
Utilize my personal skills and professional training for advancement in the field of driving. Diligent student well versed in both languages, English and Spanish, with a minor in Italian. Excellent written and verbal communication skills for all ages. Excellent customer service skills. Adaptable to all work environments.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Class A CDL Truck Driver
MERRIMACK VALLEY DISTRIBUTION. CENTER
DANVERS , MA
01.2023 - Current
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Checked trailer hitch and secured attachments to tractor for optimal safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
FEEDER DRIVER
UPS Freight
Chelmsford, MA
11.2022 - 01.2023
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Maximized load safety by balancing, securing, and weighing products.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Verified contents of inventory loads against Bills of Lading.
Class A CDL Truck Driver
Sysco Boston
Boston, MA
05.2022 - 10.2023
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Checked trailer hitch and secured attachments to tractor for optimal safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Maximized load safety by balancing, securing, and weighing products.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Amazon, delivery driver
Flex
06.2020 - Current
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Verified orders prior to completing deliveries to avoid customer complaints.
Uber X / eats driver
Uber
Lawrence, MA
08.2018 - Current
- Transported high-value clients with professionalism and discretion.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
Package Handler
UPS
Chelmsford, MA
02.2021 - 04.2023
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Assembled, sealed, and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Followed verbal and written instructions to properly move and ship products.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed safety regulations to maintain safe work environment.
Lube Express Technician
Commonwealth Honda
Lawrence, MA
08.2019 - 09.2020
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Dismounted and mounted tires to perform air checks, rotations, and rebalances.
LUBE. EXPRESS TECHNICIAN
HONDA. NORTH
Danvers, MA
01.2018 - 05.2019
- Conducted multi-point inspections of customer vehicles to identify needed maintenance services and repairs.
- Leveraged diagnostic tools and special service equipment to test components and systems.
- Communicated with parts department to obtain needed parts.
- Performed work outlined on repair order to meet dealership and factory standards.
- Attended factory-sponsored training classes to enhance knowledge and skills.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Greeted customers and answered questions about oil changes and other services.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
Returns Processor
Potpourri Group Inc.
Littleton, MA
08.2016 - 12.2017
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Delivered high-quality customer service by gathering feedback on product deficiencies.
- Maintained company processing standards across product lines.
- Operated electric pallet jack, forklift and manlift.
- Increased productivity through streamlined processes and system efficiency.
- Unloaded, inspected and stored damaged and returned products.
- Documented returned product details in inventory tracking system.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
Shift Leader
Little Ceasers Pizza
Lawrence, MA
02.2014 - 03.2016
- Performed basic housekeeping tasks at restaurant by washing dishes, sweeping floors and properly disposing of trash.
- Presented customers with bills and receipts to collect payment for items delivered.
- Packaged and secured pizza, appetizers and drinks to load safely in delivery vehicle.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
Education
NA - CDL CLASS A
New England Tractor Trailer Training School (NETTTS)
Andover, MA 10.2021 - 04.2022
NA - Information Technology
Northern Essex Community College
Lawrence, MA 08.2016 - 08.2018
High School Diploma -
LAWRENCE HIGH SCHOOL
Lawrence, MA 08.2012 - 06.2016
Skills
Leadership qualities, team player, and creative ideas
undefinedTimeline
Class A CDL Truck Driver
MERRIMACK VALLEY DISTRIBUTION. CENTER
01.2023 - Current
FEEDER DRIVER
UPS Freight
11.2022 - 01.2023
Class A CDL Truck Driver
Sysco Boston
05.2022 - 10.2023
NA - CDL CLASS A
New England Tractor Trailer Training School (NETTTS)
10.2021 - 04.2022
Package Handler
UPS
02.2021 - 04.2023
Amazon, delivery driver
Flex
06.2020 - Current
Lube Express Technician
Commonwealth Honda
08.2019 - 09.2020
Uber X / eats driver
Uber
08.2018 - Current
LUBE. EXPRESS TECHNICIAN
HONDA. NORTH
01.2018 - 05.2019
Returns Processor
Potpourri Group Inc.
08.2016 - 12.2017
NA - Information Technology
Northern Essex Community College
08.2016 - 08.2018
Shift Leader
Little Ceasers Pizza
02.2014 - 03.2016
High School Diploma -
LAWRENCE HIGH SCHOOL
08.2012 - 06.2016
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