Summary
Overview
Work History
Education
Skills
Timeline
Generic

LUIS J RODRIGUEZ

Bronx,NY

Summary

Reliable Delivery Driver equipped with customer service, route planning, and load management abilities. Meets scheduled targets consistently and expertly resolves concerns with deliveries. Versed in DOT regulations, vehicle maintenance, and safe driving strategies. Professional driver offering several years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer issues.

Overview

19
19
years of professional experience

Work History

Uber / Lyft Driver

Uber And Lyft
New York, NY
04.2021 - Current
  • Greeted passengers and provided a safe and comfortable ride to their destination.
  • Monitored traffic conditions in order to plan the most efficient route for each passenger.
  • Utilized GPS navigation systems to ensure timely arrival at destinations.
  • Provided customer service by answering questions, providing recommendations, and responding to feedback.

Delivery Truck Driver

J & J Express
Bronx, NY
09.2017 - Current

Delivery Truck Driver

WB Mason
Bronx, NY
05.2019 - 03.2021

Delivery Truck Driver

Sid Wainer & Son
Bronx, NY
11.2013 - 08.2017

Delivery Truck Driver

Rockland Bakery
Nanuet, NY
02.2011 - 10.2013
  • Loaded and unloaded the vehicle with customer packages, delivered packages to customers' doors, and collected payments upon delivery, when required.
  • Delivered items within a reasonable time by traveling the most direct route.
  • Addressed customer complaints, proactively seeking resolution to promote repeat business.
  • Ensured that the truck was well-maintained and scheduled required repairs.
  • Stayed in open communication with the dispatch team to keep customers updated and last-minute for sudden schedule changes.
  • Inspected the delivery vehicles before and after trips, and completed basic repairs to keep each in good working order.
  • Avoided safety hazards and costly tickets by consistently obeying the applicable traffic laws.

Assistant Store Manager

Family Dollar
The Bronx, NY
10.2005 - 01.2011
  • Learned stock and products thoroughly to answer questions of guests and other team members
  • Stocked shelves, checked in vendors, and updated pricing and inventory information
  • Maintained inviting store appearance and assisted with store merchandising to deliver positive shopping experience for guests
  • Set up and tore down displays and implemented organized retail space and sales-enhancing product displays
  • Minimized loss by watching for and recognizing security risks and active theft
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.

Education

High School Diploma -

John F Kennedy HS
Bronx, NY
05.2004

Skills

  • Problem-solving
  • Secure loads
  • Plan routes
  • Local routes understanding
  • Safe driving

Timeline

Uber / Lyft Driver

Uber And Lyft
04.2021 - Current

Delivery Truck Driver

WB Mason
05.2019 - 03.2021

Delivery Truck Driver

J & J Express
09.2017 - Current

Delivery Truck Driver

Sid Wainer & Son
11.2013 - 08.2017

Delivery Truck Driver

Rockland Bakery
02.2011 - 10.2013

Assistant Store Manager

Family Dollar
10.2005 - 01.2011

High School Diploma -

John F Kennedy HS

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LUIS J RODRIGUEZ