Luis Lara
The Bronx,NY
Summary
Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Ups Store
06.2024 - 10.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Addressed customer inquiries with detailed product knowledge, increasing sales through informed recommendations.
Package Handler
UPS
08.2023 - 11.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
Education
High School Diploma -
JM Rappaport School Career Development
The Bronx, NY06-2022
Skills
- Reliability and punctuality
- Patience and composure
- Multitasking and organization
- Reliable and responsible
Timeline
Customer Service Cashier
Ups Store
06.2024 - 10.2024
Package Handler
UPS
08.2023 - 11.2023
High School Diploma -
JM Rappaport School Career Development
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