Luis Leal Roux
Tomball,TX
Summary
Highly experienced sales representative known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Inside Sales Representative
Verizon
10.2016 - Current
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Used CRM software to maintain detailed contact logs and account records.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Achieved or exceeded company-defined sales quotas.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Server Shift Leader
Lupe Tortilla
02.2012 - 10.2016
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
Education
Bachelor of Science - Criminal Justice
University of Houston - Downtown
Houston, TX05.2010
Associate of Arts - Criminal Justice
Blinn College
Brenham, TX05.2007
High School Diploma -
Scarborough High School
Houston, TX05.2005
Skills
- Analytical Problem Solver
- B2B Sales
- Rate Negotiations
- Closing Sales
- Consultative Sales Strategies
- Exceptional Customer Service
- Phone and Email Etiquette
- Winners Circle Award winner 2018, 2019
- Ranked #2 in the nation out of 2500 sales representatives
Accomplishments
- Surpassed annual quota by 250%.
- Top 1 sales representative in each team for the past 4 years
- Assigned to leadership roles to drive team sales and efficiency
- Team player and help others succeed at their role
Languages
Spanish
Native or Bilingual
Timeline
Inside Sales Representative
Verizon
10.2016 - Current
Server Shift Leader
Lupe Tortilla
02.2012 - 10.2016
Bachelor of Science - Criminal Justice
University of Houston - Downtown
Associate of Arts - Criminal Justice
Blinn College
High School Diploma -
Scarborough High School
Similar Profiles
Jason YoungJason Young
Senior Account Manager at VerizonSenior Account Manager at Verizon
Jessica JonesJessica Jones
Professional Sales Representative at VerizonProfessional Sales Representative at Verizon
Eugenia GordonEugenia Gordon
Associate Director of Accounting - Cash at VerizonAssociate Director of Accounting - Cash at Verizon
Stephanie BoweringStephanie Bowering
Network Engineer at VerizonNetwork Engineer at Verizon
Jacob PhilogeneJacob Philogene
Team Leader at Panera BreadTeam Leader at Panera Bread