Committed Security Supervisor with integrity, honesty and dedication. Well-versed in emergency protocols and basic first-aid. Pragmatic and professional in all situations.
Overview
12
12
years of professional experience
Work History
Site Supervisor
Security Industry Specialists
Culver City, CA
06.2021 - 01.2024
Perform, initiate, and conduct post checks across multiple sites while providing high quality consumer experience
Prepare and submit security reports that are legible, accurate and complete
Respond as directed to company emergencies in a timely manner and professionalism
Ensure compliance with general and specific post orders for assigned Specialist's positions
Completed evaluations of new employees to determine strengths and customize training.
Community Support Specialist
Uber Technologies Inc.
Los Angeles, CA
09.2019 - 05.2021
Collaborate with Uber drivers provide app performance, trouble shooting and update support for client satisfaction
Position new employees for success using the Uber app through empathetic training and customer service support
Counsel drivers on new earning opportunities through the Uber app
Cultivate positive relationships between external partners and internal stakeholders to maintain positive delivery of service to consumers
Deliver Expert coaching using Zoom, Bliss, Google Sheets, HTML, and Photoshop.
Field Operations Lead Supervisor
911 Mobile Mechanic
Orange, CA
11.2015 - 08.2019
Scheduled inspections of worksites to gauge technician skill and performance in field.
Emergency Call Center Supervisor
CKE Restaurants
Anaheim, CA
09.2006 - 10.2015
Answered, screened, and processed high volume of calls daily with call management system and web-based communications.