Summary
Overview
Work History
Education
Skills
Websites
Work Availability
Quote
Timeline
BusinessAnalyst

Luis Lima

Security Site Supervisor
Los Angeles,CA

Summary

Committed Security Supervisor with integrity, honesty and dedication. Well-versed in emergency protocols and basic first-aid. Pragmatic and professional in all situations.

Overview

12
12
years of professional experience

Work History

Site Supervisor

Security Industry Specialists
Culver City, CA
06.2021 - 01.2024
  • Perform, initiate, and conduct post checks across multiple sites while providing high quality consumer experience
  • Prepare and submit security reports that are legible, accurate and complete
  • Respond as directed to company emergencies in a timely manner and professionalism
  • Ensure compliance with general and specific post orders for assigned Specialist's positions
  • Completed evaluations of new employees to determine strengths and customize training.

Community Support Specialist

Uber Technologies Inc.
Los Angeles, CA
09.2019 - 05.2021
  • Collaborate with Uber drivers provide app performance, trouble shooting and update support for client satisfaction
  • Position new employees for success using the Uber app through empathetic training and customer service support
  • Counsel drivers on new earning opportunities through the Uber app
  • Cultivate positive relationships between external partners and internal stakeholders to maintain positive delivery of service to consumers
  • Deliver Expert coaching using Zoom, Bliss, Google Sheets, HTML, and Photoshop.

Field Operations Lead Supervisor

911 Mobile Mechanic
Orange, CA
11.2015 - 08.2019
  • Scheduled inspections of worksites to gauge technician skill and performance in field.

Emergency Call Center Supervisor

CKE Restaurants
Anaheim, CA
09.2006 - 10.2015
  • Answered, screened, and processed high volume of calls daily with call management system and web-based communications.

Education

Associate of Arts - Sociology

East Los Angeles Community College
07-2004

Skills

  • Access Control
  • Surveillance Systems
  • Patrol Procedures
  • CCTV Monitoring
  • Schedule Maintenance
  • Security Team Leadership
  • Access systems and patrol
  • Security personnel training
  • Daily incident reporting
  • Safety and security regulations
  • Security team management
  • Security officer development

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Fall seven times; stand up eight.
Japanese proverb

Timeline

Site Supervisor

Security Industry Specialists
06.2021 - 01.2024

Community Support Specialist

Uber Technologies Inc.
09.2019 - 05.2021

Field Operations Lead Supervisor

911 Mobile Mechanic
11.2015 - 08.2019

Emergency Call Center Supervisor

CKE Restaurants
09.2006 - 10.2015

Associate of Arts - Sociology

East Los Angeles Community College
Luis LimaSecurity Site Supervisor