Luis Lopez
Los Angeles,CA
Summary
Dedicated Customer Service Specialist with practiced interactive skills to deliver premium customer service to clients. Offering collaborative and adaptive skills to work seamlessly with team members in a fast-paced environment to drive the attainment of collective goals. Highly motivated, proactive team player who works with a sense of urgency.
Overview
22
22
years of professional experience
Work History
Auto Detailer/Porter
Car Prep at Enterprise Rent a Car
2021.04 - Current
- Cleaning vehicle interiors and exteriors in compliance with all company standards and client requests
- Operating hoses, vacuums, pressure washers, and other car washing equipment
- Performing inspections and keeping complete, accurate records of the vehicles condition/maintenance
- Moving and relocating vehicles to correct locations and/or picking owners or drivers up if needed
- Managing inventory and reordering supplies
- Assisting and responding to client inquiries and fulfilling their request.
Party/Event Planner
Coyo 2000
2002.11 - Current
- Discussing and confirming all event details, including the number of guests, floor layouts, venue, color schemes, food, decor, theme, and budget with the clients
- Visiting venues, sampling food, liaising with caterers, musicians, and other service providers and vendors
- Conducting research, which may include emails and phone calls to ensure professional service delivery and a memorable event
- Ensuring all food, drinks, chairs, tables, and decorations are delivered and set up on time
- Notifying clients of any changes or problems as soon as possible
- Staying current on all the latest design and party trends
- Maintaining excellent time management attention to detail, and attention to detail, and communication skills
- Providing superb networking skills and customer service
- Providing strong multitasking abilities and maintaining the ability to function under pressure.
Education
Los Angeles City College
Los Angeles, CAHigh School Diploma -
Miller High School
Malibu, CASkills
- Time management
- Active listening
- Communication skills
- Problem solving
- Adaptability
- Conflict management
- Attention to detail
- Decision-making
- Accuracy and Precision
- Team Work and Collaboration
- Active Listening
- Multitasking
- Critical Thinking
Languages
Spanish
Native or Bilingual
Timeline
Auto Detailer/Porter
Car Prep at Enterprise Rent a Car
2021.04 - Current
Party/Event Planner
Coyo 2000
2002.11 - Current
Los Angeles City College
High School Diploma -
Miller High School
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