Luis Lopez Reyes
Cypress,TX
Summary
Energetic and successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
9
9
years of professional experience
Work History
Supervisor
Hunter's Point Family
San Francisco
2022.08 - 2023.12
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Directed and supervised team of 20 employees in daily operations.
Durable Medical Equipment Specialist
Blize Healthcare
Hercules
2020.03 - 2023.12
- Ensured families and patients were educated on proper and safe equipment usage while adhering to state safety standards
- Successfully maintained strong patient loyalty and increased customer base through impactful company outreach initiatives, leading to an impressive 70% retention rate.
- Cultivated strong communication channels with physicians staff, medical records staff, patients, and patient's families in order to meet their needs effectively.
- Performed regular maintenance on DME products including cleaning, lubricating, inspecting and making minor repairs as needed.
- Coordinated with vendors for delivery or pick-up of items ordered by customers.
INSURANCE AGENT
AAA INSURANCE
Richmond
2015.01 - 2020.03
- Effectively cross-sold additional products while overseeing and administering existing policies
- Demonstrated exceptional performance by consistently meeting or surpassing sales goals for auto, home, and club memberships
- Established and grew a book of business valued at over $500k.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
- Maintained accurate records of all insurance transactions using computer software systems.
Education
Some College (No Degree) - Engineering (Pre-Engineering)
San Francisco State University
San Francisco, CASkills
- Marketing
- Quality Assurance
- Problem-Solving
- Communication skills
- Lead generation
- Salesforce
- Customer support
- Teamwork and Collaboration
- Project Management
Languages
Spanish
Native/ Bilingual
Timeline
Supervisor
Hunter's Point Family
2022.08 - 2023.12
Durable Medical Equipment Specialist
Blize Healthcare
2020.03 - 2023.12
INSURANCE AGENT
AAA INSURANCE
2015.01 - 2020.03
Some College (No Degree) - Engineering (Pre-Engineering)
San Francisco State University
Similar Profiles
Joseph ParkJoseph Park
Owner/Operations Manager at Hunter's Point South ValetOwner/Operations Manager at Hunter's Point South Valet
Savana LaneySavana Laney
Banquet Director at Hunter's Green Golf and Country ClubBanquet Director at Hunter's Green Golf and Country Club
Mary SheehanMary Sheehan
Paramedic at Hunter's Ambulance ServiceParamedic at Hunter's Ambulance Service