Luis Machado
Summary
1. Customer skills 2. retail environment 3. Loss prevention 4. Security 5. Communication skills 6. Highly adaptable and dedicated 7. Reliable
Overview
1
1
Certification
10
10
years of professional experience
Work History
Security Guard
GIVENCHY
Cabazon, USA
09.2023 - 05.2026
- Maintain a safe and secure environment
- Addressed customer inquiries and concerns to enhance satisfaction
- Met client needs through clear and effective communication
- Implemented strategies to minimize inventory loss
Asset Protection Associate
Nordstrom
Los Angeles, USA
09.2018 - 01.2022
- Prepared incident reports to document and analyze workplace incidents
- Performed floor observations to ensure compliance with store standards
- Managed systems oversight to ensure operational efficiency and data accuracy
- Staff training
Loss Prevention Agent
Ross Dress For Less
South Gate, USA
10.2016 - 12.2018
- Led loss prevention team to enhance security protocols
- Developed theft prevention measures to enhance security
- Coordinated team meetings to ensure effective communication
- Collaborated with district manager to align loss prevention strategies
- Manage team meetings
- Provided updates to management regarding team performance and challenges
Education
Psychology -
Cal State Long Beach
Long Beach, CAHigh school diploma -
John C. Fremont Senior High School
Los Angeles, CASkills
- Security
- CCTV
- Surveillance
- Loss prevention
- Emergency response
- Incident response
- Situational awareness
- Attention to detail
- Team management
- Conflict management
- Interpersonal skills
Certification
- Guard Card
- Driver's License
Languages
Spanish, Fluent
Timeline
Security Guard
GIVENCHY
09.2023 - 05.2026
Asset Protection Associate
Nordstrom
09.2018 - 01.2022
Loss Prevention Agent
Ross Dress For Less
10.2016 - 12.2018
Psychology -
Cal State Long Beach
High school diploma -
John C. Fremont Senior High School