Luis Angel Madrigal
El Centro,CA
Summary
Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Expert with digital recordkeeping. Competent in keeping warehouse operations moving according to schedule by moving, inspecting and shipping materials efficiently. Offering 3 years of experience and strong focus on quality and performance. Background working in cold storage and extreme warehouse environments. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Meticulous agricultural professional experienced in data collection, recordkeeping and sample analysis. Thorough in completing assignments and compiling results for reports. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Warehouse Associate
Molecular Biology Solution Serives
Calexico, CA
11.2019 - Current
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Used pallet jacks to move items to and from warehouse locations.
- Received deliveries, labeled packages and updated orders in internal database.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Managed warehouse system updates to increase productivity and reduce errors.
Sales Associate
Dillards Department Store
El Centro, CA
10.2016 - 04.2017
- Answered questions about current promotions and resolved issues according to store policies.
- Generated brand awareness and positive product impressions to increase sales.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application.
- Promoted welcoming environment by acknowledging customer and engaging in conversation to identify footwear needs.
- Operated cash register, scanned items, bagged merchandise and properly handled methods of payment to facilitate accurate sales transactions.
- Presented different categories of shoes and shoe care products and explained features, benefits and technical specs to generate sales.
- Gained knowledge on footwear items and demonstrated enthusiasm and belief for product and company philosophy.
- Recommended, selected and helped locate or obtain merchandise based on customer needs and desires.
- Educated customers on product and service offerings.
Education
High School Diploma -
Vincent Memorial
Calexico, CA06.2016
Associate of Science - Agricultural Business And Management
Imperial Valley College
Imperial, CA12.2021
BBA - Agricultural Business And Food Industry Management
Cal Poly Pomona
Pomona 08.2022 - Current
Skills
- Product verification
- Shipping and receiving
- Freight labeling
- Materials handling and transport
- Inventory organization
- Microsoft Word
- Quality control
- Material handling
- Microsoft Outlook
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
BBA - Agricultural Business And Food Industry Management
Cal Poly Pomona
08.2022 - Current
Warehouse Associate
Molecular Biology Solution Serives
11.2019 - Current
Sales Associate
Dillards Department Store
10.2016 - 04.2017
High School Diploma -
Vincent Memorial
Associate of Science - Agricultural Business And Management
Imperial Valley College
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