Summary
Overview
Work History
Education
Skills
Militaryexperience
Languages
Timeline
Generic

Luis Maldonado

Tri-Cities Area,Florida

Summary

Highly motivated and personable Army veteran with a 13-year work history. Seeking an administrative position in city government. Confident that my skills and abilities will be valuable in an office environment. Ultimate goal is to progress in a government role and contribute to organizational objectives, aligning my career aspirations with the organization's values.

Overview

15
15
years of professional experience

Work History

Commercial Parts Associate

Autozone
01.2019 - Current
  • Managed a database of commercial customers throughout all of tri-cities
  • Collected on delinquent commercial accounts
  • Tasked with processing commercial invoices
  • Handled cash and charge transactions per company policy
  • Answered phone calls and executed orders in a timely manner
  • Maintained product knowledge and assisted customers with their vehicles

Sales Consultant and Service Writer

West Coast Auto Dealers
01.2013 - 01.2019
  • Translated for co-workers and customers whenever necessary
  • Managed a database of approximately 8,000 customers
  • De-escalated difficult situations in a calm and professional manner
  • Posted transactions and filed paperwork
  • Established rapport with customers, assessed customer needs, and provided product presentation

Service Writer

Iron Wrench/ Steve's Tire & Auto
01.2013 - 01.2019
  • Became proficient in extensive data entry
  • Built strong ties with repeat customers
  • Assessed requirements and recommended service solutions
  • Multitasked between phone calls, walk-ins, processing work orders, briefings, and other miscellaneous tasks
  • Followed procedures and policies in dealing with warranty replacements
  • Dealt with deadlines promptly

Sales Associate

JC Penny
01.2013 - 01.2019
  • Experienced and knowledgeable in every department of the company
  • Responsible for measuring customers in the suit department
  • Developed clientele with exceptional customer service and meticulous bookkeeping
  • Assisted guests with finding the right merchandise and provided recommendations
  • Responsible for training new employees
  • Handled purchases, returns, and other discrepancies

Roofing Professional

RSI Roofing
01.2013 - 01.2019
  • Repaired and installed new roofs on various types of buildings
  • Experienced in utilizing a variety of tools
  • Maintained and operated heavy equipment and machinery
  • Executed daily calculations and measurements
  • Conducted strenuous and physically demanding tasks for long hours and in extreme environmental conditions
  • Lifted and carried materials exceeding 50 lbs
  • Followed all the safety rules and protocols with no incidents
  • Finished projects in a timely manner

Infantry Soldier

United States Army
01.2010 - 01.2013
  • Served on the field, training in Fort Drum (NY), Fort Irwin (CA), and Fort Polk (LA)
  • Assisted in reconnaissance training, mobilizing troops and weaponry to support the mission as the ground combat force
  • Responsible for maintaining vehicles by performing extensive inspections
  • Maintained thorough knowledge of combat weaponry operation and neutralization procedures for explosive devices

Education

General Studies - Completed some college

Valencia College
Kissimmee, Florida
01.2019

Skills

  • Integrity
  • Dependability
  • Effective Communication
  • Teamwork
  • Problem-solving
  • Critical thinking
  • Adaptability
  • Organization
  • Willingness to learn
  • Creativity
  • Empathy
  • Open-mindedness
  • Action Planner
  • Problem-solving skills
  • Team Collaboration

Militaryexperience

Infantry Soldier, Fort Drum, NY, 01/01/10, 12/31/13, Served on the field, training in Fort Drum (NY), Fort Irwin (CA), and Fort Polk (LA)., Assisted in reconnaissance training, mobilizing troops and weaponry to support the mission as the ground combat force., Responsible for maintaining vehicles by performing extensive inspections., Maintained thorough knowledge of combat weaponry operation and neutralization procedures for explosive devices.

Languages

Spanish
Native or Bilingual

Timeline

Commercial Parts Associate

Autozone
01.2019 - Current

Sales Consultant and Service Writer

West Coast Auto Dealers
01.2013 - 01.2019

Service Writer

Iron Wrench/ Steve's Tire & Auto
01.2013 - 01.2019

Sales Associate

JC Penny
01.2013 - 01.2019

Roofing Professional

RSI Roofing
01.2013 - 01.2019

Infantry Soldier

United States Army
01.2010 - 01.2013

General Studies - Completed some college

Valencia College

Similar Profiles

CREATE PROFILE
Luis Maldonado