Luis Margalit
Summary
Detail-oriented designer transitioning into UX/Product Design. Experienced in customer support, fulfillment operations, retail, photography, and freelance design. Skilled at problem-solving, organizing workflows, and creating intuitive digital experiences with a focus on accessibility and user-centered design.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Fulfillment Specialist
AJ Tickets
Richmond
11.2023 - Current
- Managed orders, resolved disputes, and coordinated with partners to streamline workflows.
Photojournalist
The Cavalier Daily
Charlottesville
01.2021 - 12.2022
- Produced high-quality visuals and collaborated on event coverage.
Woodshop Monitor
University of Virginia
Charlottesville
10.2021 - 06.2022
- Organized schedules and supervised safe workshop operations.
Sales Associate
Brooks Brothers
Richmond
02.2018 - 01.2020
- Delivered excellent customer service, problem-solving, and sales support.
Sales Associate
Tommy Bahama
Richmond
08.2016 - 04.2018
- Delivered excellent customer service, problem-solving, and sales support.
Education
Bachelor of Arts -
University of Virginia
Charlottesville, VA06.2023
Skills
- User research and usability testing
- Team collaboration
- Wireframing and prototyping
- Interaction design and information architecture
- Figma and Adobe Creative Suite
- FigJam and Miro
- Google Workspace and Microsoft Office
- Basic HTML and CSS
- Visual storytelling
- Creative problem solving
- Project development
- Prototyping tools
- Customer experience management
- Critical thinking skills
- User interface design
- Journey mapping techniques
- Product usability assessment strategies
- Responsive design principles
- User personas development
- Accessibility design practices
Projects
SmartCart, Grocery app with live navigation, allergy filters, and accessibility features. Minyan Attendance Platform, Web app for small communities to manage attendance and notifications. Freelance Logos, Nightowls Needlepoint, 2024, RedSky Native Arts, 2020
Languages
- Spanish
- English
Certification
Google UX Certificate
Timeline
Fulfillment Specialist
AJ Tickets
11.2023 - Current
Woodshop Monitor
University of Virginia
10.2021 - 06.2022
Photojournalist
The Cavalier Daily
01.2021 - 12.2022
Sales Associate
Brooks Brothers
02.2018 - 01.2020
Sales Associate
Tommy Bahama
08.2016 - 04.2018
Bachelor of Arts -
University of Virginia