Summary
Overview
Work History
Education
Skills
Languages
Timeline
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LUIS MARVAL

Frisco,Texas

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

2
2
years of professional experience

Work History

Uber Driver

Uber
01.2023 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.

Sever

Olive Garden
08.2022 - 12.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Answered customers' questions, recommended items, and recorded order information.

Warehouse Associate

Amazon
12.2021 - 07.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Performed inventory control, such as counting, and stocking merchandise.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

Education

Associate of Science - Nursing

Collin College
Frisco, TX
2025

High School Diploma -

Virgen Misionera
Venezuela
07.2018

Skills

  • Customer Assistance
  • Managing Cash Register
  • Critical Thinking
  • Adaptable and Flexible
  • Customer Service Best Practices
  • Team Collaboration
  • Meeting Sales Goals
  • Flexible Hours
  • Positive Customer Engagement
  • Suggestive Selling

Languages

Spanish
Native or Bilingual

Timeline

Uber Driver

Uber
01.2023 - Current

Sever

Olive Garden
08.2022 - 12.2022

Warehouse Associate

Amazon
12.2021 - 07.2022

Associate of Science - Nursing

Collin College

High School Diploma -

Virgen Misionera

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LUIS MARVAL