Luis Alfonso Tozcano Medina
Fontana,United States
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Crew Trainer
McDonalds
Rancho Cucamonga, CA
01.2013 - Current
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Assisted management in developing strategies to improve customer service standards.
- Identified areas of improvement within the team by implementing regular assessments and evaluations.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Collaborated with other trainers to develop effective methods for teaching new concepts.
- Encouraged open communication between trainees and management throughout the learning process.
- Ensured that all safety protocols were followed during training sessions.
- Instructed new team members on correct procedures for operations.
Project Manager
Kumar Industries
Chino, CA
05.2023 - 01.2024
- Drafted project construction schedule and updated as job progressed.
- Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
- Modified project plans when needed to better align with organizational objectives.
- Focused on project monitoring and management by developing forecasts and tracking expenses.
Product Support Engineer
Cannon Fabrication, LLC.
Corona, CA
09.2022 - 02.2023
- Extensive use of autoCAD 2019 for designing HVAC units
- Extensive use of RADAN CAM programming for tooling DXF'S to convert them to cut programs for both Amada Vipros hole punching machine and Bourn's Eagle Plasma laser cut machine
- Preparing autoCAD submittals for clients pertaining special customer task request orders
- Extensive use of Excel spreadsheets for costings of new units
- Extensive use of Microsoft Word for input of New Custom Part Numbers with weight, price, and custom part number log.
- Preparing shop packages for manufacturing of Sales Orders published on the Engineering Department Schedule for each month.
- R & D work on new economizers
- Creation of Install Instructions manuals for new economizers
Micro-G Environment Nasa Competition
University of California, Riverside
Riverside, CA
09.2016 - 03.2017
- Assisted fellow team members in the design and development of a pneumatic driven sampling device to collect ground samples in aqueous environments
- Participated in all team activities, including outreach activities presenting the project to nearby schools.
- Presented the final project to an audience composed of both faculty members and special guests.
- Assisted with the drafting of engineering drawings for the presentation.
Education
Bachelor of Science - Mechanical Engineering
University of California, Riverside
Riverside, CA03.2021
Skills
- Documentation Development
- Service Schedule Coordination
- Customer Service
- Analytical and Methodical
- Teamwork and Collaboration
- Attention to Detail
- Collaborative Team Player
- Organizational Skills
- Verbal and Written Communication
- Multitasking and Prioritization
- Microsoft Windows and Office
- Device Installation
- Problem-Solving
- Problem Solving
- autoCAD
- Error Detection
- Training Materials Development
- Resolving Problems and Incidents
- Defect Analysis and Resolution
- Interpersonal Skills
- Equipment Inspection
- Time Management
- Project Coordination
- Friendly and Patient
- Highly Professional
- Report Preparation
- Project Development and Lifecycle
- Purchasing and Procurement
- Work Flow Planning
- Performance Monitoring
- Documentation and Reporting
- Resource Allocation
- Detail Oriented
- Quality Assurance
- Project Management
- Client Relations
- Microsoft Office Suite Expert
- Schedule Management
- Project Scope
- Job Material Ordering
- Submittal Management
- Analytical Thinking
- Manufacturing Processes
- Technical Drawings
- Mechanical Aptitude
- Workflow Development
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Project Manager
Kumar Industries
05.2023 - 01.2024
Product Support Engineer
Cannon Fabrication, LLC.
09.2022 - 02.2023
Micro-G Environment Nasa Competition
University of California, Riverside
09.2016 - 03.2017
Crew Trainer
McDonalds
01.2013 - Current
Bachelor of Science - Mechanical Engineering
University of California, Riverside
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