Summary
Overview
Work History
Education
Skills
Timeline
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Luis Medina

Miami,FL

Summary

Proven track record in enhancing customer engagement and upselling, demonstrated across roles from Telemundo Media to Easterns Automotive Group. Excelled in leveraging social media for viewer interaction and boosting car sales through expert advice and service. Skilled in customer service, showcasing a unique blend of interpersonal and sales capabilities to drive results.

Overview

5
5
years of professional experience

Work History

Social Media Marketing and TV Host

Telemundo Media
Miami, FL
01.2024 - 12.2024
  • Generated ideas for creative content initiatives.
  • Delivered engaging introductions of featured stories or guest interviews.
  • Engaged viewers through social media platforms while hosting shows or events.

Server

Metropolitan Police Department
Miami, FL
02.2022 - 06.2024
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Greeted customers, answered questions and recommended specials to increase profits.

TV Host

Mega tv
Miami, FL
06.2022 - 12.2023
  • Facilitated discussions between panelists during debates or roundtable conversations.
  • Communicated effectively with crew members during pre-production meetings.
  • Engaged viewers through social media platforms while hosting shows or events.

Sales Associate

Easterns Automotive Group
Sterling, VA
05.2021 - 05.2022
  • Provided feedback on customer experiences with dealership personnel during sales process in order to improve future interactions.
  • Provided advice on financing terms, warranties and insurance coverage options.
  • Organized test drives for prospective buyers at various locations around town when requested.

Sales Associate

Select Auto Imports
Franconia, VA
01.2020 - 02.2021
  • Provided follow-up customer service after a car sale was completed.
  • Created detailed reports of daily sales activities for management review.
  • Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.

Education

Fermin Toro
Barquisimeto - JOURNALISM

Skills

  • Car sales
  • Upselling
  • Customer service
  • Customer engagement

Timeline

Social Media Marketing and TV Host

Telemundo Media
01.2024 - 12.2024

TV Host

Mega tv
06.2022 - 12.2023

Server

Metropolitan Police Department
02.2022 - 06.2024

Sales Associate

Easterns Automotive Group
05.2021 - 05.2022

Sales Associate

Select Auto Imports
01.2020 - 02.2021

Fermin Toro

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Luis Medina