Luis Mejia
Summary
Versatile Security Manager smoothly manages administrative department needs, team leadership and security planning. Knowledgeable about company requirements, behavior markers and signs of suspicious activity in both employees and guests. Highly observant and skilled with 5 years of progressive experience. BSIS licensed.
Overview
6
6
years of professional experience
Work History
Account Supervisor
Blackstone Consulting Inc.
11.2023 - 04.2025
- Incident response and Emergency management
- Assist in developing and providing security training
- Assign daily tasks and patrol routes
- Assign guard coverage to prevent dark hours
- Engaged in daily communication with clients to establish and maintain positive working relationships.
- Coordinated with internal teams to deliver comprehensive security services aligned with client objectives.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Kept team compliant with security protocols and appearance standards.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Investigated incidents and wrote reports.
Account Manager
Allied Universal Security
03.2022 - 11.2022
- Evaluate contract performance and compliance.
- Manage staff of 24+ employees with 3 shifts running 24/7
- Manage staffing level to fulfill account contract
- Review and update training documents to comply with clients' expectations
- Termination and hiring of staff in order to fulfill contracts and clients' expectations
- Submit periodic invoice to clients and branch
- Confirm guard hours and finalize payroll accordingly
- Conduct and execute investigations involving theft, property damage etc.
- Managed client relationships, ensuring satisfaction and retention through effective communication and service delivery.
- Developed security solutions to meet diverse client needs, enhancing operational effectiveness and safety standards.
- Conducted regular assessments of security operations
- Trained and mentored junior staff on protocols and procedures, fostering a culture of continuous learning and development.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Shift Supervisor
Allied Universal Security
01.2021 - 03.2022
- Supervised security personnel, ensuring adherence to protocols and policies.
- Evaluated employee performance, providing constructive feedback and fostering professional development.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Assist in developing and providing security training
- Monitor Over 100 entry points via Alarm Monitor and or CCTV
- Execute Routine Audits to ensure Security team enforce site Policies
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
Security Guard
Allied Universal Security
07.2019 - 01.2021
- Physically Monitor over 100 access points
- Responded promptly to alarms and incidents, ensuring swift resolution.
- Interacted professionally with guest to resolve issues.
- Monitored premises to prevent theft, vandalism, and unauthorized access.
- Conducted regular patrols to ensure safety and security of facilities.
- Assisted in training new security personnel on protocols and procedures.
- Prepared detailed incident reports for management review and follow-up actions.
Education
High school diploma -
San Gorgonio High School
Highland, CA06-2014
Skills
- Certified Security Guard
- Bilingual in English & Spanish
- CCTV monitoring
- Security team management
- Safety and security regulations
- Safety and security procedures
- Security screening
- Emergency planning
- Security officer development
- Industry awareness
- Daily incident reporting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Account Supervisor
Blackstone Consulting Inc.
11.2023 - 04.2025
Account Manager
Allied Universal Security
03.2022 - 11.2022
Shift Supervisor
Allied Universal Security
01.2021 - 03.2022
Security Guard
Allied Universal Security
07.2019 - 01.2021
High school diploma -
San Gorgonio High School
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