Adaptable professional skilled in data coordination and supply chain logistics. Known for implementing effective procedures and training new staff, driving improvements in data management and inventory accuracy.
Overview
10
10
years of professional experience
Work History
Technical Data Coordinator/Inventory Coordinator
Mondelez International
Indianapolis, Indiana
09.2022 - Current
Coordinated data collection processes across multiple departments.
Trained new staff on data management protocols and tools.
Review packaging inventories for current and future productions.
Implemented new procedures for managing data according to established standards.
Collaborated with management team to develop strategies for improving the use of available data resources.
Inventory Specialist
Heartland Food Products
Indianapolis, Indiana
02.2020 - 09.2022
Coordinated receipt of incoming materials, verifying accuracy of items received.
Collaborated with suppliers for timely delivery of goods.
Executed scheduled inventory counts and conducted supply audits.
Maintained accurate, up-to-date inventory records.
Inventory Associate
Westcon-Comstor
Plainfield, Indiana
01.2016 - 02.2019
Conducted regular stock audits to ensure accuracy of inventory records.
Operated warehouse management systems for efficient inventory tracking.
Collaborated with team members to streamline receiving and shipping processes.
Collaborated with other departments to optimize inventory management strategies.
Education
Certificate - Attract And Engage Customers with DigitalMarketing
Google
Indianapolis, IN
10-2022
Certificate of Technical Studies - Information Technology
My Computer Career
Indianapolis, IN
08-2020
Certificate - Business Administration/Business Etiquette/CSR
International Business Training Association
Indianapolis, IN
05-2018
Skills
Data analysis and warehousing
Supply chain and logistics management
Attention to detail
Strategic planning
Inventory management
Cross-department collaboration
Process implementation
SAP/JD Edwards experience
Bilingual
Timeline
Technical Data Coordinator/Inventory Coordinator
Mondelez International
09.2022 - Current
Inventory Specialist
Heartland Food Products
02.2020 - 09.2022
Inventory Associate
Westcon-Comstor
01.2016 - 02.2019
Certificate - Attract And Engage Customers with DigitalMarketing
Google
Certificate of Technical Studies - Information Technology
My Computer Career
Certificate - Business Administration/Business Etiquette/CSR
<ul>
<li>Operations Management Responsibilities:</li>
<li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li>
<li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li>
<li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li>
<li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li>
<li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li>
<li>Generated and presented monthly operational performance reports to executive leadership.</li>
<li>IT Management Responsibilities:</li>
<li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li>
<li>Oversaw server infrastructure, software updates, and data security across internal systems.</li>
<li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li>
<li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li>
<li>Implemented cybersecurity protocols and backup solutions to secure client data.</li>
<li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li>
</ul> at NSOROMA GPS LTD<ul>
<li>Operations Management Responsibilities:</li>
<li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li>
<li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li>
<li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li>
<li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li>
<li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li>
<li>Generated and presented monthly operational performance reports to executive leadership.</li>
<li>IT Management Responsibilities:</li>
<li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li>
<li>Oversaw server infrastructure, software updates, and data security across internal systems.</li>
<li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li>
<li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li>
<li>Implemented cybersecurity protocols and backup solutions to secure client data.</li>
<li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li>
</ul> at NSOROMA GPS LTD