Luis Melecio
Redlands,CA
Summary
Dynamic Sales Manager with a proven track record at Car Pros Hyundai, adept at enhancing profitability through strategic initiatives and exceptional customer service. Skilled in financial transactions and active listening, I foster high customer satisfaction and loyalty, driving repeat business and team engagement. Committed to achieving sales targets and mentoring staff effectively.
Overview
8
8
years of professional experience
Work History
Sales Manager
Car Pros Hyundai
Renton, WA
10.2022 - 02.2025
- Implemented strategies to increase sales and profitability.
- Responsible for maintaining high customer satisfaction and repeat business
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Studied the guidelines of finance and learned the process of maintaining clean paper work and funding
Sales Associate
Car Pros KIA Renton
Renton, WA
04.2022 - 09.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
Sales Associate
Volkswagen of San Bernardino
San Bernardino, CA
03.2020 - 03.2022
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Foreman
Mariposa Landscapes
Fontana, CA
07.2017 - 02.2020
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
Education
Associate In Liberal Arts And Science - Kinesiology And Wellness
Mt. San Antonio College
Walnut, CA08.2019
Skills
Good Telephone Etiquette
Sales Management expertise
Financial transactions expertise
Problem solving
Active listening
Ability to work under pressure
Leadership
Adaptability
Self motivation
Languages
Spanish
Professional Working
Timeline
Sales Manager
Car Pros Hyundai
10.2022 - 02.2025
Sales Associate
Car Pros KIA Renton
04.2022 - 09.2022
Sales Associate
Volkswagen of San Bernardino
03.2020 - 03.2022
Foreman
Mariposa Landscapes
07.2017 - 02.2020
Associate In Liberal Arts And Science - Kinesiology And Wellness
Mt. San Antonio College