Luis Mendez
Trenton,USA
Summary
Dynamic and dedicated restaurant professional with over six years of experience in high-volume service environments. Committed to delivering exceptional guest experiences by cultivating memorable interactions and nurturing relationships with returning patrons. Passionate about enhancing hospitality through serious attention to detail, effective communication, and an unwavering positive demeanor. Proven ability to thrive in fast-paced settings, while ensuring guest satisfaction
Overview
6
6
years of professional experience
Work History
Lead Server
Ole Craft Kitchen
Kendall Park, NJ
01.2026 - Current
- Delivered exceptional customer service, enhancing guest experiences in a high-volume dining environment.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Trained new servers on menu knowledge, service protocols, and restaurant standards.
- Managed multiple tables efficiently, balancing customer needs and operational flow.
Audio Visual Technician
Limelight Entertainment
Howell Township, NJ
03.2025 - 05.2026
- Troubleshot technical issues in real-time, minimizing disruptions during high-profile events.
- Set up projectors, laptops and microphones for live presentations.
- Managed cables and power distribution systems effectively to maintain a neat appearance while ensuring safety.
- Operated sound equipment and software, ensuring optimal audio quality during live performances.
Server/Mixologist
Yardley Inn
Yardley, PA
12.2019 - 03.2026
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Marcello's Coal Fired Restaurant
Bordentown, NJ
06.2024 - 01.2025
- Implemented upselling techniques to maximize revenue from food and beverage sales.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Carlucci's Grill
Yardley, PA
06.2021 - 02.2022
- Streamlined communication processes, reducing order errors and enhancing service efficiency.
- Maintained strong knowledge of current menu offerings, enabling effective communication with both kitchen staff and servers regarding dish details.
Education
High School Diploma -
Hamilton High School West
Trenton, NJ06.2020
Audio Technology - Audio Engineering
Sae Institute
New York, NY06.2024
Skills
- Attention to detail
- Problem-solving
- Positive and friendly attitude
- Hospitality
- Equipment setup
- Operating recording equipment
- Exceptional customer service
- Strong work ethic
Languages
English
Spanish
Professional Working
Timeline
Lead Server
Ole Craft Kitchen
01.2026 - Current
Audio Visual Technician
Limelight Entertainment
03.2025 - 05.2026
Server
Marcello's Coal Fired Restaurant
06.2024 - 01.2025
Server
Carlucci's Grill
06.2021 - 02.2022
Server/Mixologist
Yardley Inn
12.2019 - 03.2026
High School Diploma -
Hamilton High School West
Audio Technology - Audio Engineering
Sae Institute