Luis Mendoza Jr
Metairie
Summary
Hospitality professional with knack for delivering excellent customer experiences in fast-paced environments. Known for teamwork and adaptability, ensuring smooth service operations. Possesses excellent communication skills and friendly demeanor valued by employers.
Overview
5
5
years of professional experience
Work History
Food Waiter
Pedro's Taco and Tequila Bar
Harahan, LA
06.2022 - Current
- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Managed food and beverage orders efficiently, maintaining accuracy and speed during peak hours.
- Collaborated with kitchen staff to streamline order delivery and enhance workflow efficiency.
- Trained new waitstaff on menu offerings, service standards, and company policies.
- Resolved customer complaints promptly, enhancing satisfaction and fostering repeat business.
Food Waiter
El Gato Negro
New Orleans, LA
05.2023 - 10.2023
- Conducted regular table checks to ensure guest needs were met in a timely manner.
- Assisted in inventory management by tracking stock levels of supplies and reporting shortages.
- Implemented new service techniques that improved overall dining experience and customer engagement.
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
Food Waiter
El Paso Mexican Grill
Houma, LA
10.2021 - 06.2022
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Streamlined communication between the front-of-house and back-of-house teams to minimize errors and delays in service.
Fire Watcher
Extreme Welding Service
Galliano, LA
08.2021 - 10.2021
- Monitored welding operations to ensure compliance with safety protocols and prevent fire hazards.
- Conducted regular inspections of work areas to identify potential risks and implement corrective measures.
- Coordinated with welders and operators to maintain safe working environments during high-risk tasks.
Education
High School Diploma -
Manual Arts High School
Los Angeles, CASkills
- Cultural sensitivity
- Salesmanship
- Customer service
- Complaint resolution
- Spanish fluency
Timeline
Food Waiter
El Gato Negro
05.2023 - 10.2023
Food Waiter
Pedro's Taco and Tequila Bar
06.2022 - Current
Food Waiter
El Paso Mexican Grill
10.2021 - 06.2022
Fire Watcher
Extreme Welding Service
08.2021 - 10.2021
High School Diploma -
Manual Arts High School