Luis Mercado
Wellington,FL
Summary
Organized and dependable, hard working individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Mechanic
Prostuning
04.2023 - Current
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
- Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
- Provided exceptional service experience for customers during consultations; clearly explaining necessary repairs while building trust through honesty and transparency.
- Its a Speed shop, We Build really cool Cars with alot of horsepower.
Installer/HVAC-R Service Technician
Robert R McGill
02.2019 - 04.2023
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Assisted in the development of installation guidelines based on industry standards, promoting consistency across all projects while meeting specific client requirements.
- Increased repeat business by building strong relationships with clients through exceptional service delivery.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
Installer/Field Service Technician
Ocean Air Of Boynton Beach
01.2015 - 12.2019
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Continuously updated technical knowledge through professional development opportunities, ensuring expertise in the latest industry trends and technologies.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Contributed to company growth by cross-selling additional products and services during installations when appropriate.
- Installed complete systems at new residential and business construction sites.
Education
Associate of Science - Commercial Truck Driving
Sheridan Technical College
Hollywood, FL01.2017
Skills
- Time Management
- Teamwork and Collaboration
- Proficient in both Brazing and soft soldering
- Proficient in installations of Hvac split systems,duct work also diagnosing and trouble shooting
- Great Customer service
Timeline
Mechanic
Prostuning
04.2023 - Current
Installer/HVAC-R Service Technician
Robert R McGill
02.2019 - 04.2023
Installer/Field Service Technician
Ocean Air Of Boynton Beach
01.2015 - 12.2019
Associate of Science - Commercial Truck Driving
Sheridan Technical College