Luis Mendez
Nantucket,MA
Summary
Dynamic and reliable professional with experience at La Goulue, excelling in high-pressure environments. Proven ability to enhance customer satisfaction through exceptional service and effective multitasking. Committed to continuous learning and maintaining attention to detail, ensuring seamless operations and a memorable dining experience.
Overview
6
6
years of professional experience
Work History
Assistant Server and Food Runner
La Goulue
11.2024 - 04.2025
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Assisted servers in managing multiple tables efficiently.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Assistant Server
Cafe Boulud
11.2018 - 03.2023
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Contributed to increased table turnover by quickly clearing and resetting tables after guests'' departure.
- Participated in pre-shift meetings to stay informed about daily specials, menu changes, and other pertinent updates.
- Participated in ongoing training sessions and workshops to improve knowledge, skills, and overall job performance as an Assistant Server.
Education
Forest Hill High School
West Palm Beach, FL04-2017
Skills
- Reliability and punctuality
- Responsible and trustworthy
- Multitasking and organization
- Attention to detail
- Customer service
- Willing to learn
Languages
English
Professional Working
Timeline
Assistant Server and Food Runner
La Goulue
11.2024 - 04.2025
Assistant Server
Cafe Boulud
11.2018 - 03.2023
Forest Hill High School
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