Summary
Overview
Work History
Education
Skills
Timeline
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Ava Scoma

Ava Scoma

Clermont

Summary

Experienced retail professional with a proven track record of delivering exceptional customer service and driving sales. Skilled in inventory management, customer engagement, and merchandising. Recognized for strong teamwork skills and ability to thrive in fast-paced environments. Reliable and results-driven with excellent communication and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Host/Food Runner/Server

Hangry Bison
02.2023 - 09.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Retail Sales Associate

Live Trends Design
12.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Social Media Manager

Montverde Academy
06.2024 - 07.2024
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
  • Increased brand awareness by developing and implementing effective social media strategies.

Infant Nanny

Private Family Client
06.2022 - 08.2024
  • Provided a nurturing environment for the child, ensuring their safety and well-being at all times.
  • Maintained detailed records of the infant''s daily activities, milestones, and health-related information for parental review.
  • Assisted with light housekeeping duties to ensure a clean, organized living environment for both the family and the infant.
  • Supported parents in implementing routines and schedules, leading to increased consistency and predictability for the infant.

Gymnastics Coach

Gymnastics USA
01.2022 - 09.2022
  • Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
  • Instructed individual and group classes to customize needs and emphasize proper technique and safety.
  • Developed strong relationships with families, maintaining open lines of communication regarding athlete development both in and out of the gym setting.

Photographer

Myself
01.2025 - Current
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Took photos from different angles and perspectives to capture perfect images.
  • Planned and prepared for on-location and studio shoots.
  • Developed strong relationships with clients through clear communication and professionalism.

Education

High School Diploma -

Bishop Moore Catholic High School
Orlando, FL
05.2023

Florida State University
Tallahassee, FL
05-2027

Skills

  • Quick Learner
  • Very Social
  • Customer service
  • Teamwork
  • Problem-solving
  • Time management
  • Retail sales
  • Customer engagement
  • Reliability and punctuality

Timeline

Photographer

Myself
01.2025 - Current

Social Media Manager

Montverde Academy
06.2024 - 07.2024

Retail Sales Associate

Live Trends Design
12.2023 - Current

Host/Food Runner/Server

Hangry Bison
02.2023 - 09.2023

Infant Nanny

Private Family Client
06.2022 - 08.2024

Gymnastics Coach

Gymnastics USA
01.2022 - 09.2022

High School Diploma -

Bishop Moore Catholic High School

Florida State University

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Ava Scoma