Luis Montejano
Summary
Accomplished leader in technical environments, offering expertise in IT support, service delivery, and naval operations. Demonstrated success in help desk management, consistently delivering superior service to employees and students. Skilled in troubleshooting hardware, optimizing operations, and thriving in fast-paced work settings. Recognized for exceptional organizational skills, mentoring abilities, and a positive team-oriented approach. Specialized in TUSW systems and equipment, committed to ensuring safe and successful naval operations through strategic leadership and technical proficiency.
Overview
10
10
years of professional experience
Work History
District Computer Technician
Fillmore Unified School District
Fillmore, CA
04.2016 - Current
- Linked computers and peripherals, conducted troubleshooting, and performed routine maintenance to ensure optimal functionality.
- Diagnosed and repaired hardware malfunctions, enhanced system performance through regular updates and software installations, and mentored new team members on best practices.
- Refurbished PC systems and peripherals, collaborated with teams to troubleshoot complex issues, and trained new members on efficient computer system management.
- Responded to support requests, explained technical information clearly to non-technical users, and used diagnostic tools for hardware identification.
- Conducted software installations, explained technical concepts to promote understanding, and fostered a culture of continuous learning and effective operation of new and existing software.
Fire Controlman
US Navy Reserves
07.2014 - Current
- Promoted teamwork and clear communication in high-pressure environments.
- Reduced equipment malfunctions through regular inspections and maintenance.
- Achieved rapid resolution of technical issues using extensive electronic systems knowledge.
- Collaborated effectively with other departments during multi-disciplinary emergencies.
- Supported SFRC missions, gaining extensive UWO knowledge and qualifications in TASWAA, DMP, IM, GCCS, MTP, and TUWWS. Oversaw mentorship and training as Assistant Lead Petty Officer and Unit Career Counselor for NR SUBGRU 7 VCC, and led as Theater Undersea Warfare Watch Supervisor, ensuring readiness and effectiveness in undersea warfare scenarios.
Education
Bachelor of Arts - Psychology
Brandman University
01-2016
Enlisted Leader Development -
Naval Leadership & Ethics Command
01-2023
Skills
- Software Installation
- Application software testing
- Computer Troubleshooting
- Customer Service
- Technical Support
- Analytical Thinking
- Time Management
- Positive Role Model and Mentor
Accomplishments
- Navy & Marine Corps Achievement Metal- Recipient is recognized for professional excellence exceeding standard expectations, with significant contributions benefiting the United States and the naval service. Notable leadership achievements reflecting sustained high performance and exemplary dedication to unit mission accomplishment.
- Junior Sailor of the Year 2023 for NRC Ventura County- JSOY is rewarded to a Sailor with a history of sustained superior performance, command impact, mission contribution, proven leadership, dedication to self-improvement, outstanding professionalism, and superior personal appearance.
Timeline
District Computer Technician
Fillmore Unified School District
04.2016 - Current
Fire Controlman
US Navy Reserves
07.2014 - Current
Bachelor of Arts - Psychology
Brandman University
Enlisted Leader Development -
Naval Leadership & Ethics Command