Luis Morales
San Antonio,Tx
Overview
7
7
years of professional experience
1
1
Certification
Work History
Concrete Laborer
Lewis Concrete Restoration
07.2022 - 11.2025
- Operated concrete mixing and pouring equipment to ensure precise material application.
- Collaborated with team members to complete projects efficiently and within deadlines.
- Assisted in surface preparation, including grading and forming for optimal concrete placement.
- Maintained safety protocols while handling tools and equipment on job sites.
- Conducted quality checks to ensure consistency in work and adherence to specifications.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
Dry Cleaner Customer Service Representative
El Dorado
04.2019 - 06.2022
- Assisted customers with inquiries and service selection, ensuring satisfaction and repeat business.
- Processed orders efficiently, maintaining high standards of accuracy and attention to detail.
- Handled cash transactions and managed point-of-sale system, ensuring financial accuracy.
- Resolved customer complaints effectively, enhancing overall service experience and loyalty.
- Handled high volumes of incoming phone calls professionally, addressing inquiries efficiently while keeping a courteous tone throughout interactions.
- Displayed excellent time-management skills by prioritizing tasks efficiently under pressure without compromising attention to detail.
Education
High School Diploma -
Edison High School
San Antonio, TX01-2017
Skills
- Demolition work
- Safety protocols
- Hand tool proficiency
- Site preparation
- Customer service
- Active listening
- Critical thinking
- Problem resolution
- Data entry
- Call management
Certification
- OSHA Training
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Concrete Laborer
Lewis Concrete Restoration
07.2022 - 11.2025
Dry Cleaner Customer Service Representative
El Dorado
04.2019 - 06.2022
High School Diploma -
Edison High School