LUIS MORENO

• Prepare unloading areas before each truck arrival by organizing freight carts, pallets, dollies, electric pallet jacks, black tubs, and other equipment to ensure safe and efficient operations.
• Participate in pre-shift team briefings to review truck size, customer order volume, and daily operational priorities before unloading begins.
• Safely unload inbound merchandise and organize freight carts and pallets by department while maintaining an efficient workflow.
• Utilized handheld inventory systems to locate merchandise, verify stock quantities, and ensure inventory accuracy.
• Perform bay pack-down by replenishing merchandise from overhead storage and updating inventory movement within company systems.
• Identified damaged merchandise, transported items to receiving, and processed vendor returns per company procedures.
• Operate electric pallet jacks and electric ladders while following established safety procedures.
• Collaborated with team members to complete daily operations safely and assist customers effectively.
• Assisted in training new associates on receiving procedures and equipment operation.

• Facilitated boat rentals, billing inquiries, and navigation of marina policies and safety procedures for customer satisfaction.
• Conducted boat inspections and contributed to daily marina operations, ensuring compliance with safety standards.
• Coordinated fueling, docking, and maintenance tasks to uphold safety and operational efficiency.
• Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

· Assisted experienced technicians with engine rebuilds, brake service, oil changes, and performance component installations, contributing to timely project completion.

· Operated hand and power tools per repair procedures and shop safety standards, ensuring high-quality workmanship and adherence to safety protocols.

· Supported basic diagnostics, preventative maintenance, and general mechanical repairs, enhancing service efficiency while maintaining an organized workspace.

• Documented repair processes accurately to maintain detailed service records for customer reference.