PALA THAO
Tega Cay,SC
Summary
Licensed Esthetician certified in permanent cosmetic procedures. Experience includes skin care facials, waxing, peels, and acne treatment. Top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Freight Team Associate
Home Depot
01.2022 - Current
- Received and carefully unpacked deliveries of store products and placed items on pallets for warehouse storage.
- Loaded and unloaded trucks using various types of power equipment.
- Scanned items on arrival and departure to create accurate tracking records.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
- Documented freight movement to prevent lost or misplaced items.
Esthetician
Peachscape Esthetics
11.2021 - Current
- Analyzed skin condition and made appropriate product recommendations.
- Fostered friendly, warm, and exceptional customer experience.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Provided clients with knowledge of all cosmetic services being provided.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
Wax Specialist
European Wax Center
10.2020 - 10.2021
- Waxed multiple clients bodies using soft and hard waxes.
- Scheduled various return clients and handled walk in customers daily.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Advised clients on proper home-care regimens and after wax care routines.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
Esthetician
Aveda Arts And Science Institute
Charlotte, North Carolina05.2021
High School Diploma -
Anson Co. Early College High School
Polkton, NC06.2018
Skills
- Data entry
- Facial and Body Waxing
- Filing and data archiving
- Scheduling
- Facials and makeup applications
- Product expertise
- Understanding of human behavior
- Relationship building and management
- Public Health Codes Knowledge
- Social Media Marketing
Certification
- Licensed Esthetician - North Carolina State Board of Cosmetic Examiners. - October, 2021- Present
Timeline
Freight Team Associate
Home Depot
01.2022 - Current
Esthetician
Peachscape Esthetics
11.2021 - Current
Wax Specialist
European Wax Center
10.2020 - 10.2021
Esthetician
Aveda Arts And Science Institute
High School Diploma -
Anson Co. Early College High School
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