Luis Nava
Chicago,IL
Summary
Human Resource Consultant proficient in customer relations, product knowledge, and metric achievement. Demonstrated strong track record of success in high-volume interaction setting. Excellent communications skills with clients and team has lead to achievement of challenging goals.
Overview
5
5
years of professional experience
Work History
Human Resource Consultant (HRC)
Paylocity
11.2022 - Current
- Listened attentively to client feedback and worked with product development team to introduce new services.
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Executive Account Manager
Paylocity
04.2019 - Current
- Educated clients on new products and updated account information to maintain high standards of client service.
- Addressed problems with products to maintain and enhance client satisfaction.
- Resolved problems with high-profile customers to maintain relationships.
Education
Bachelor of Arts - English
Aurora University
Aurora, IL12.2017
Skills
- Account management
- Account servicing skills
- Project Management
- Client Development
- Strategic planning
- Client rapport
Timeline
Human Resource Consultant (HRC)
Paylocity
11.2022 - Current
Executive Account Manager
Paylocity
04.2019 - Current
Bachelor of Arts - English
Aurora University
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