Luis Nava

Work closely with housekeeping, front desk, and other hotel departments to address maintenance issues.

Follow all company safety policies and procedures; report maintenance problems, safety hazards and cleanliness concerns to the appropriate department.

Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.

Enhanced communication between departments by utilizing a centralized system for submitting maintenance requests and tracking progress.

Coordinated with cleaning staff to maintain high standards of cleanliness and hygiene.

Coordinated and performed detailing services for Ferrari vehicles, ensuring meticulous attention to detail and adherence to luxury standards.

Developed and maintained strong relationships with high-end clients, addressing their specific needs and preferences to ensure exceptional service satisfaction.

Conducted quality control checks post-service to guarantee that all client requirements were met and exceeded.

Assisted in coordinating special events and promotions for high-profile clients, enhancing their brand experience.