Luis Ordonez
Houston,TX
Summary
Dynamic and dedicated server with a solid background in the foodservice industry. Extensive experience in customer service and cash handling. Proven ability to multitask and manage dining room operations effectively, ensuring a memorable dining experience. Recognized for building customer loyalty and maintaining high standards of cleanliness and efficiency.
Overview
2
2
years of professional experience
Work History
Server
LA TAPATIA SUGAR LAND
- Serving customers by serving drinks and food at the table.
- Preparing the dining room and serving areas.
- Coordinating with the kitchen team to ensure quality service.
- Took and processed customer orders accurately and efficiently.
- Handled cash transactions and managed point-of-sale system effectively.
- Prepared beverage orders, including specialty drinks, for customers.
Bartender/ server
DONERAKI MEXICAN RESTAURANT
24205 Katy Fwy Katy, TX 77494, Tx
09.2023 - 07.2025
- Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness of bar area and ensured compliance with health standards.
- Managed inventory levels and restocked supplies as needed during shifts.
- Engaged with customers to provide excellent service and build rapport.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Assisted in training new bartenders on recipes and service techniques.
- Monitored customer behavior to maintain a safe and enjoyable environment.
- Performed opening and closing duties including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Resolved customer complaints in a professional manner.
Server
ALICIAS MEXICAN RESTAURANT
- Efficiently taking food and beverage orders.
- Preparing invoices and processing payments.
- Delivering orders to the kitchen and entering them into the system.
Server/ host
DON CARLOS MEXICAN RESTAURANT
- Daily opening and closing according to instructions received.
- Tables cleared and prepared for new guests.
- Fast and efficient food and beverage service.
Education
High school -
Wisdom High School
6529 Beverly Hill Ln, Houston, 7705705-2019
Skills
- Tray handling expertise
- Cash handling
- Multitasking
- Customer service excellence
- Loyalty building strategies
- Punctuality and responsibility
- Dining room management
Timeline
Bartender/ server
DONERAKI MEXICAN RESTAURANT
09.2023 - 07.2025
Server
LA TAPATIA SUGAR LAND
Server
ALICIAS MEXICAN RESTAURANT
Server/ host
DON CARLOS MEXICAN RESTAURANT
High school -
Wisdom High School
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