Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luis Orozco

Madison,WI

Summary

I have been performing as a professional musician for the past 10 years, but have always been passionate about the service industry; particularly the restaurant industry. I have years of experience in customer service, and for the past 10 years my experience in the music performance field has enhanced my communication skills and my ability to interact with others in a personable and attentive manner.

Overview

21
21
years of professional experience

Work History

Professional Opera Singer

Metropolitan Opera Nashville Opera Minnesota Opera
01.2012 - Current

I am currently a professional opera singer, free lancing with opera companies in the US and in Europe. As a singer I am expected to interact with donors that have very important financial relationships with the companies I work with, which has provided me with excellent social and interpersonal communication skills. As a professional performer I am used to a very fast paced and high stress level job which requires you to think and react on your feet constantly.

Server

Boina Braza
04.2011 - 03.2013

* Served food and beverages while providing prompt and attentive service to customers.

* Knowledge of pairings of spirits and wines with the restaurant's menu.

* Had some training and worked some shifts behind the bar.

Server and Bartender

El Paso Country Club
04.2006 - 03.2009

* Served food and drinks to customers in a membership based environment.

* Worked behind the bar for large member events.

* Developed excellent relationships with customer base through excellent and personable customer service.

Customer Sales Representative

Gap
09.2002 - 03.2009

* Helped large volume of customers every day while focusing on excellent quality of customer service.

* Had experiencing managing teams throughout my time there.

* Maintained communication skills with both my team, and our customer base.

Education

Ph.D. - Music Performance

University of Wisconsin - Madison
Madison, WI
05.2023

Master of Arts - Music Performance

University of Cincinnati
Cincinnati, OH
05.2011

Bachelor of Arts - Music Performance

The University of Texas At El Paso
El Paso, TX
05.2009

Skills

* Work well under pressure in a fast paced environment

* Excellent customer service skills

Timeline

Professional Opera Singer

Metropolitan Opera Nashville Opera Minnesota Opera
01.2012 - Current

Server

Boina Braza
04.2011 - 03.2013

Server and Bartender

El Paso Country Club
04.2006 - 03.2009

Customer Sales Representative

Gap
09.2002 - 03.2009

Ph.D. - Music Performance

University of Wisconsin - Madison

Master of Arts - Music Performance

University of Cincinnati

Bachelor of Arts - Music Performance

The University of Texas At El Paso
Luis Orozco