LUIS ORTIZ
Los Angeles,CA
Summary
Dynamic Broadcast operator with proven expertise in managing live events to enhance viewer experience and maintain high audio/video quality standards. Proficient in troubleshooting broadcast systems and optimizing performance for seamless transmission. Demonstrated ability to ensure operational efficiency in fast-paced environments.
Overview
12
12
years of professional experience
Work History
BCO
NETFLIX
Los Angeles, CA
01.2025 - Current
- Coordinated launch routing and takedown of live events, facilitating seamless execution and enhancing viewer experience.
- Provided technical support during live streams, ensuring adherence to visual and audio quality standards.
- Monitored health and continuity of live programming, ensuring uninterrupted service delivery.
- Supported troubleshooting of broadcast and transmission systems, optimizing functionality of IP-based and cloud-based tools.
Media Manager / Master Control Operator
SPECTRUM NETWORK
Los Angeles, CA
01.2025 - Current
- Ensured on-air video and audio quality complied with industry standards for broadcast excellence.
- Managed daily ingest and transcoding of incoming media to optimize processing time.
- Oversaw large file transfers utilizing Signiant workflows for optimal performance.
- Operated automation software while maintaining compliance with broadcasting regulations.
- Monitored media library to maintain uninterrupted workflow and enhance accessibility.
Senior NOC Operator
FANDUEL NETWORK
Los Angeles, CA
01.2015 - Current
- Coordinated and troubleshot incoming satellite and fiber transmissions to ensure uninterrupted service.
- Configured frame synchronization and managed OTT media streams.
- Managed software and equipment essential for on-air production.
- Conducted quality control checks and adjustments for optimal video and audio quality.
- Created and maintained logs and labels for removable media to streamline asset tracking and retrieval.
NOC Engineer
iHEART MEDIA
Los Angeles, CA
01.2023 - 01.2026
- Diagnosed and resolved network issues promptly, minimizing downtime for continuous operations.
- Monitored satellite uplink and downlink using spectrum analyzer to maintain connectivity.
- Managed infrastructure for live broadcast radio, optimizing performance and reliability for seamless broadcasting.
- Documented network configurations, changes, and incident resolutions to enhance operational clarity and support troubleshooting.
- Collaborated with internal and external cross-functional teams to streamline processes and improve workflow efficiency.
Streaming Video Coordinator
PARAMOUNT
Los Angeles, CA
01.2019 - 07.2023
- Monitored live and OTT platforms continuously to maintain performance reliability.
- Coordinated video stream backups during quality issues to safeguard against data loss.
- Generated service requests for timely escalation of streaming and OTT platform issues.
- Performed daily quality control checks on shows, ensuring compliance with broadcast standards.
Education
College of the Canyons - Media Entertainment Arts
College of the Canyons
02-2014
Video Symphony - Professional TV & Film
Video Symphony
01-2013
Skills
- Live event coordination
- Video streaming support
- Media management
- Quality assurance
- Quality control
- Media asset management
- IP network management
- Performance monitoring
- Software automation
- Detail orientation
- Critical thinking
- Time management
- Communication skills
- Media metadata organization
Timeline
BCO
NETFLIX
01.2025 - Current
Media Manager / Master Control Operator
SPECTRUM NETWORK
01.2025 - Current
NOC Engineer
iHEART MEDIA
01.2023 - 01.2026
Streaming Video Coordinator
PARAMOUNT
01.2019 - 07.2023
Senior NOC Operator
FANDUEL NETWORK
01.2015 - Current
College of the Canyons - Media Entertainment Arts
College of the Canyons
Video Symphony - Professional TV & Film
Video Symphony