Luis Pacheco
Mission,TX
Summary
Detail-oriented Inspector with solid background in evaluating and inspecting a wide variety of produce. Offers strong understanding of industry standards and regulations. Collaborative and committed to accurate and efficient work. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Federal-State Inspector
Texas Cooperative Inspection Program
01.2020 - Current
- Under the authority of the USDA, conducted inspections of fruits and vegetables at various points in the distribution chain.
- Conducted inspections designed to detect and prevent the distribution of produce that does not meet the quality and safety standards established by the USDA and TDA.
- Trained other workers in inspection and testing procedures.
Billing Clerk
Ramey Inc.
01.2016 - 01.2020
- Executed billing tasks and recorded information in company databases.
- Handled account payments and provided information regarding outstanding balances.
- Monitored outstanding invoices and performed collections duties.
- Managed invoicing and payment processing operations.
Customer Service Manager
Walmart
09.2011 - 01.2015
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Took ownership of customer issues and followed problems through to resolution.
Education
Associate of Applied Science - Wind Energy Technology
Texas State Technical College
Harlingen, TX01.2019
Skills
- Able to efficiently organize, plan, and prioritize work
- Proficient knowledge of Excel, Word, Adobe
- Determined and disciplined to complete tasks
- Experience working with people from diverse backgrounds and cultures
Languages
English
Spanish
Timeline
Federal-State Inspector
Texas Cooperative Inspection Program
01.2020 - Current
Billing Clerk
Ramey Inc.
01.2016 - 01.2020
Customer Service Manager
Walmart
09.2011 - 01.2015
Associate of Applied Science - Wind Energy Technology
Texas State Technical College
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