Luis Padilla
Westminster,CA
Summary
Experienced supervisor with strong expertise in overseeing daily management operations and ensuring team coordination in order to provide high productivity. Very skilled in upholding brand standards and passionate about customer engagement. Outgoing individual with experience in problem-solving and optimizing workflow under fast-paced conditions. Personable, detail-oriented, receptive and open-minded, and is motivated to establish a career in the marketing industry.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
STARBUCKS COFFEE COMPANY
08.2019 - Current
- Completed opening and closing procedures to ensure store safety and security.
- Handled money effectively in order to balance tills and par safe.
- Listened, responded, and solved customer questions directly in order to ensure positive customer experiences.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations, or unnecessary work delays, due to hazards or inefficient layouts.
- Built a performance-oriented culture with satisfied, hardworking employees by celebrating employee success and developing leaders from within.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Identified the team's weak points and implemented corrective actions to resolve concerns.
- Trained new employees, and delegated daily tasks and responsibilities in order to build an effective routine.
- Met and collaborated regularly with other shift supervisors and the management team to discuss production, sales, and plan building to improve in new areas.
- Prepared for seasonal company launches, which include store set-up, inventory management, and ensuring that the store meets business standards as well as ensuring it is decorated in a way that attracts customers.
Education
Bachelor of Science - Marketing
California State University - Fullerton
Fullerton, CA06-2026
Associate of Science - Marketing
Bakersfield College
Bakersfield, CA05.2022
GED -
California State University - Bakersfield
Bakersfield, CA06.2021
High School Diploma -
Independence High School
Bakersfield, CA05.2019
Skills
- Business Planning
- Document Management
- Train Employees
- Safety Awareness
- Cash Handling Expertise
- Order Supplies
- Staff Management
- Cash Register Operations
- Employee Performance Monitoring
- Suggestive Selling
- Coffee Machinery
- Set Up Promotional Campaigns
- Team Collaboration
- Inventory Management
Languages
Spanish
Native or Bilingual
Interests
- Cooking and experimenting with ingredients and recipes
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Listening and analyzing music
- Crafting and DIY Projects
- Writing and journaling
- Analyzing film along with its various aspects including cinematography, costume-design, and symbolism
- Personal development and self-improvement
- Participating in gym workouts for overall physical and mental well-being
Timeline
Shift Supervisor
STARBUCKS COFFEE COMPANY
08.2019 - Current
Associate of Science - Marketing
Bakersfield College
GED -
California State University - Bakersfield
High School Diploma -
Independence High School
Bachelor of Science - Marketing
California State University - Fullerton