Luis Pallais Montenegro

* Provided exceptional customer service, addressing inquiries and concerns promptly.

* Interacted with customers and employees to resolve customer service concerns.

* Contributed to increased client referrals through exceptional customer service practices.

• Boosted sales revenue by implementing effective sales strategies and fostering strong customer relationships.
• Collaborated with sales team members to develop strategies for reaching monthly sales targets consistently.
• Increased credit card sales by developing and implementing effective sales strategies.
• Recorded and analyzed sales trends to assist with development of sales strategies.

• Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
• Tracked food production levels, meal counts, and supply costs.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Controlled labor hours and inventory costs through hands-on management and proactive changes.