Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luis Perez

Oakland,CA

Summary

Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads and prospects and resolving customer issues.

Overview

9
9
years of professional experience

Work History

Delivery Sales Driver

UniFirst
07.2018 - 09.2023
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Maintained up-to-date knowledge of products and services to address customer inquiries
  • Displayed products properly at customer sites and according to company specifications and policies.
  • Collaborated with customers to identify needs and provided catered solutions
  • Immediately addressed problems with customers to promote speedy resolution.
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
  • Operated delivery vehicles safely and efficiently.
  • Completed daily pre- and post-trip vehicle inspections.

Assistant Manager

Oreily's Auto Parts
02.2016 - 06.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Delivery Driver

Wonder Ice Cream
03.2015 - 04.2016
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Kept detailed mileage and fuel reports to track overall fuel costs.

Education

GED -

Stanislaus Co. Office of ED.
Modesto, CA
08.2010

Skills

  • Route Management
  • Account Development
  • Hazardous Materials
  • Shipping Documentation
  • Customer Needs Assessments
  • Team Support
  • Client Relations
  • Valid Driver's License
  • Heavy Lifting

Languages

Spanish
Native or Bilingual

Timeline

Delivery Sales Driver

UniFirst
07.2018 - 09.2023

Assistant Manager

Oreily's Auto Parts
02.2016 - 06.2018

Delivery Driver

Wonder Ice Cream
03.2015 - 04.2016

GED -

Stanislaus Co. Office of ED.

Similar Profiles

CREATE PROFILE
Luis Perez