Luis Perez
Woodstock,GA
Summary
Proactive Shift Leader with a proven track record at Great American Cookies, adept in cash handling and team leadership. Excelled in resolving customer complaints, ensuring satisfaction, and maintaining a safe work environment. Demonstrated exceptional problem-solving and decision-making capabilities, contributing to a significant improvement in operational efficiency.
Overview
3
3
years of professional experience
Work History
Shift Leader
Great American Cookies
02.2022 - 09.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma -
River Ridge High School
Woodstock05.2023
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Decision-making capabilities
- Flexible Schedule
Timeline
Shift Leader
Great American Cookies
02.2022 - 09.2024
High School Diploma -
River Ridge High School
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