Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Luis Prado

Phoenix,AZ

Summary

Proven performer with experience at Amazon, adept in compliance management and fostering cross-functional teamwork. Demonstrated ability to enhance customer success through effective complaint resolution and brand representation. Excelled in fast-paced environments, achieving significant improvements in team efficiency and communication. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Tier 1 Associate

Amazon
07.2022 - Current

* Loading and unloading Amazon trailers

* Fast paced environment

* Developed critical thinking skills for problem solving

* Team work

* Developed communication skills

Team Member

Whataburger
02.2020 - 04.2022
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new team members by relaying information on company procedures and safety requirements.

Education

Bachelor’s Science Degree - Psychology

Arizona State University
Tempe, AZ
05.2024

Skills

  • Compliance Management
  • Brand representation
  • Cross-Functional Teamwork
  • Financial Acumen
  • Customer Service
  • User Support
  • Customer Success Management
  • Complaint resolution

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Tier 1 Associate

Amazon
07.2022 - Current

Team Member

Whataburger
02.2020 - 04.2022

Bachelor’s Science Degree - Psychology

Arizona State University

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Luis Prado