Luis Ramos
Summary
Knowledgeable logistics analyst with a strong background in optimizing demand forecasts and inventory levels. Successfully improved forecast accuracy and reduced low inventory levels through data-driven analysis and collaboration with cross-functional teams. Demonstrated proficiency in advanced forecasting techniques and supply chain management. Eager to increase productivity and client / customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
P&C Underwriter - Fire
State Farm
01.2025 - Current
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Reduced underwriting cycle times, prioritizing urgent applications and employing effective time management strategies.
- Enhanced policyholder retention with personalized underwriting approaches tailored to individual needs.
- Made approval and denial recommendations by determining accurate risk levels.
Senior Analyst - Network Operations
Carvana
10.2020 - 01.2025
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Collaborated with stakeholders to identify business needs and data sources.
Mobile Supervisor
Best Buy
06.2017 - 10.2020
- Maintained up-to-date knowledge of industry trends, competitor analysis, and new innovations in mobile technology.
- Enhanced customer satisfaction by effectively managing mobile services and support.
- Resolved escalated customer complaints in a timely manner, restoring confidence in the company''s ability to provide excellent service.
- Coordinated merchandising displays, signage and sales enablement.
Education
BBA - Business Administration
Aurora University
Aurora, IL01-2019
Skills
- Analyzing data
- Problem-solving
- Data management
- Analytical thinking
- Strategic planning
- Risk assessment
- Financial analysis
Certification
- SQL certification
- Tableau certification
- Excel certification
Timeline
P&C Underwriter - Fire
State Farm
01.2025 - Current
Senior Analyst - Network Operations
Carvana
10.2020 - 01.2025
Mobile Supervisor
Best Buy
06.2017 - 10.2020
BBA - Business Administration
Aurora University
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