LUIS RAMOS
Bronx,NY
Summary
Project-focused operations professional with 5+ years of experience coordinating cross-functional initiatives across education, healthcare, and research environments. Skilled in stakeholder management, scheduling, process improvement, documentation, and team leadership. Google Project Management Certified and CAPM candidate with a proven ability to drive operational efficiency and deliver measurable results.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Special Education Teacher
NYC Department of Education
Bronx, NY
02.2023 - Current
- Coordinated individualized 12 education plans (IEPs) per year across multidisciplinary teams, ensuring compliance with state and federal regulations.
- Managed and synchronized complex student and staff schedules aligned with master scheduling systems.
- Tracked performance data and adjusted strategies to improve measurable outcomes.
- Led communication between families, support staff, and school leadership to ensure alignment on goals.
- Maintained detailed compliance documentation for audits and reviews.
- Implemented evidence-based instructional strategies to enhance student engagement and academic performance.
High School Varsity Head Coach - Baseball
Sacred Heart High School
Yonkers, NY
01.2022 - 06.2023
- Managed a roster of over 25 players.
- Managed program operations, including scheduling, budgeting, fundraising campaigns, and community partnerships.
- Built and supervised a cohesive coaching staff to execute seasonal performance strategy.
- Increased team engagement through structured performance plans and accountability systems.
- Mentored coaching staff, fostering professional development and enhancing coaching strategies.
- Developed strategic training programs to enhance athlete performance and team cohesion.
Pharmacy Manager
Riverdale Pharmacy
Bronx, NY
03.2019 - 05.2022
- Oversaw daily operations including inventory control, insurance reimbursement monitoring, and compliance with controlled substances regulations.
- Developed standardized protocols to improve medication approval workflow and reduce errors.
- Trained and supervised a staff of over 15 employees on safety and operational procedures.
- Built collaborative relationships with physicians to streamline prescription fulfillment.
- Managed daily pharmacy operations, ensuring compliance with regulatory standards and best practices.
- Led team of pharmacists and technicians, fostering collaboration to enhance patient care services.
Education
Bachelor of Science - Psychology
Lehman College, CUNY
The Bronx, NY12-2022
Associate of Science - Social Sciences
Westchester Community College
Valhalla, NY06-2018
Skills
- Project Coordination
- Stakeholder Communication
- Schedule & Resource Management
- Process Improvement
- Data Analysis & Reporting
- Regulatory Compliance
- Team Leadership
- Conflict Resolution
- Documentation Management
- Microsoft Excel
- Google Workspace
Accomplishments
Good Project management certification - 2025
CAPM - in progress
Certification
- Google Project Management Certificate
- CAPM – In Progress (Project Management Institute)
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Special Education Teacher
NYC Department of Education
02.2023 - Current
High School Varsity Head Coach - Baseball
Sacred Heart High School
01.2022 - 06.2023
Pharmacy Manager
Riverdale Pharmacy
03.2019 - 05.2022
Bachelor of Science - Psychology
Lehman College, CUNY
Associate of Science - Social Sciences
Westchester Community College