Luis Reyes
San Marcos,TX
Summary
Accomplished Legal Assistant with a proven track record at Chambers & Associates, adept in document control and fluent in English & Spanish. Leveraged legal research skills and exceptional telephone etiquette to enhance client communication and case management efficiency. Cultivated strong client relationships, achieving significant client satisfaction and process optimization. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Legal Assistant
Chambers & Associates
02.2017 - 06.2024
- Managed accounts and client records of clients, maintaining Attorney-Client confidentiality.
- Handled phone calls for Spanish speaking clients and new business at all times of the day and night.
- Interpreted for attorney & client in court, in office, and over the phone.
- Informed client of new updates on case(s) and go over potential offer.
- Visited clients in jail at the Travis County Jail & Travis County Correctional Complex to sign legal documents, inform client firm was hired for jail release or representation from jail, explain process, and answer questions.
- Assist case managers, attorney, office personnel.
- Scheduled appointments for client and attorney.
Delivery Driver
Lone Star Overnight
08.2016 - 02.2017
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded van and properly secured items to prevent damage for deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Verified accuracy of all deliveries against order forms.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Small Business Co-Owner
Cleaning Stars "We Shine" LLC
06.2008 - 04.2016
- Prepared annual budgets with controls to prevent overages.
- Conduct audit inspections and independent checks to verify parts and materials.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Consulted with customers to assess needs and propose optimal solutions.
- Reported issues to higher management with great detail.
- Handled problematic customers and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Certificate - Spanish For Legal Professionals Certificate
Southern Methodist University
Online08.2023
No Degree - Professional Pilot
Clover Park Technical College
Lakewood, WA06.2010
No Degree - Business Management
Pierce College Fort Steilacoom
Lakewood, WAHigh School Diploma -
Auburn Adventist Academy
Auburn, WA06.2008
Skills
- Document Control
- Fluent in English & Spanish
- Criminal Defense Law
- Document filing
- Legal Terminology
- Legal Research
- Exceptional telephone etiquette
- Case Management
- Legal/Court Processes
- Client Communication
Certification
- Spanish for Legal Professionals Certificate, Southern Methodist University - August 2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Legal Assistant
Chambers & Associates
02.2017 - 06.2024
Delivery Driver
Lone Star Overnight
08.2016 - 02.2017
Small Business Co-Owner
Cleaning Stars "We Shine" LLC
06.2008 - 04.2016
Certificate - Spanish For Legal Professionals Certificate
Southern Methodist University
No Degree - Professional Pilot
Clover Park Technical College
No Degree - Business Management
Pierce College Fort Steilacoom
High School Diploma -
Auburn Adventist Academy
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