Luis Rivera

Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies. Leverages traditional and online methods to bring in top talent. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Safety-focused individual possessing outstanding driving record. Excellent record of punctuality and work ethic. Trained in basic maintenance, repairs and vehicle maintenance.

• Assisted customers over the phone regarding store operations, product, promotions and orders
• Successfully planned and executed corporate meetings, lunches and special events for groups of 50+employees
• Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions
• Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment
• Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency
• Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

United States Marine Corps veteran