Luis Rivera
rochester,NY
Summary
Dynamic professional with expertise in inventory management and customer service, honed at Target. Proven track record in optimizing product visibility and enhancing customer engagement. Skilled in decision-making and teamwork, driving sales growth through strategic merchandising. Dependable and reliable, consistently exceeding expectations in fast-paced environments. Achieved a 20% increase in customer satisfaction through effective communication and collaboration.
Positive, upbeat, and dedicated to delivering exceptional customer service in retail environment. Possesses solid understanding of inventory management and product placement, demonstrating proficiency in visual merchandising and sales strategies. Committed to driving store profitability and enhancing overall shopping experience.
Overview
2
2
years of professional experience
Work History
General Merchandiser
Target
04.2025 - 10.2025
- Executed effective inventory management strategies, ensuring timely restocking of merchandise to meet customer demand.
- Developed promotional displays that enhanced product visibility and encouraged customer engagement.
- Collaborated with vendors to optimize product selection based on current market trends and customer preferences.
- Streamlined store layout to improve customer flow and accessibility to high-demand items.
- Conducted regular sales analysis to identify opportunities for product placement improvements and inventory adjustments.
- Facilitated communication between departments to ensure cohesive merchandising strategies aligned with overall sales goals.
Wash Technician
Delta Sonic Car Wash Systems
01.2025 - 04.2025
- Executed vehicle cleaning operations with attention to detail, ensuring high standards of cleanliness and presentation.
- Maintained equipment in optimal working condition through regular inspections and timely repairs.
- Practiced safe handling of cleaning chemicals, adhering to all safety compliance protocols.
- Assisted customers with vehicle wash options, providing exceptional customer interaction and support.
- Collaborated with team members to enhance efficiency during peak service hours.
- Monitored inventory levels of cleaning supplies, ensuring adequate stock for uninterrupted operations.
Customer Service Cashier
Guidas Pizzeria
01.2024 - 12.2024
- Processed customer payments efficiently, ensuring accurate transactions at point of sale.
- Assisted customers with product inquiries, providing detailed information and recommendations.
- Managed cash handling procedures, maintaining accuracy during shifts and balancing tills.
- Supported sales promotions by effectively communicating offers to customers.
- Maintained organized inventory by assisting in stock management and replenishment.
- Collected customer feedback to enhance service delivery and product offerings.
- Collaborated with team members to improve service efficiency during peak hours.
Education
GED -
Youth & Justice
Rochester NY10-2025
Skills
- In-store support
- Merchandise stocking
- Time management
- Cleaning procedures
- Quick learner
- Cash register operations
- Customer relationships
- Dependable and reliable
- Stocking
- Order fulfillment
- Decision-making
- Customer service
- Teamwork and collaboration
- Motivated team player
Timeline
General Merchandiser
Target
04.2025 - 10.2025
Wash Technician
Delta Sonic Car Wash Systems
01.2025 - 04.2025
Customer Service Cashier
Guidas Pizzeria
01.2024 - 12.2024
GED -
Youth & Justice