Luis Rivera Rodriguez
Whittier,NC
Summary
Dynamic and results-driven Housekeeping Supervisor at Foxwoods Resort and Casino, skilled in team leadership and quality assurance. Proven track record in enhancing operational efficiency and maintaining high cleanliness standards. Expert in equipment maintenance and safety compliance, ensuring a pristine environment while fostering effective communication among staff.
Overview
4
4
years of professional experience
Work History
Cleaning Specialist
HSS Hospitality Solutions
Cherokee, NC
12.2023 - Current
- Completed routine maintenance checks, notifying management of needed repairs.
- Followed safety processes for all manual and electric cleaning equipment.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Ensured all cleaning tools were properly stored after each shift.
- Dusted furniture, machines or equipment.
- Notified managers of repair needs or additions to building operating systems.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Housekeeping Supervisor
Foxwoods Resort and Casino
Mashantucket, CT
10.2022 - 12.2023
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Coached staff on strategies to enhance performance and improve customer relations.
- Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
- Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
- Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Coordinated with other departments within the hotel to ensure a smooth flow of operations.
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
Houseperson
Courtyard by Marriott
Atlanta, GA
02.2021 - 10.2022
- Collected dirty linens from guest rooms and transported them to designated laundry area.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Swept floors, emptied trash cans, washed windows as necessary.
- Set up meeting spaces according to instructions given by supervisors.
- Monitored and reported any security or safety hazards to management immediately.
- Performed general grounds keeping tasks such as weeding and trimming plants.
Education
Associate of Science - Radiologic Technology
New York City College of Technology
Brooklyn, NY10-1983
High School Diploma -
WM Cullen Bryant
48-10 31st Ave, Astoria, NY 04-1981
Skills
- Cleaning techniques
- Equipment maintenance
- Team leadership
- Chemical handling
- Inventory management
- Quality assurance
- Safety compliance
- Time management
- Attention to detail
- Problem solving
- Communication skills
Languages
Spanish
Professional
English
Professional
Timeline
Cleaning Specialist
HSS Hospitality Solutions
12.2023 - Current
Housekeeping Supervisor
Foxwoods Resort and Casino
10.2022 - 12.2023
Houseperson
Courtyard by Marriott
02.2021 - 10.2022
Associate of Science - Radiologic Technology
New York City College of Technology
High School Diploma -
WM Cullen Bryant
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