Experienced professional driver with a proven ability to train and mentor fellow drivers, resulting in increased team efficiency and a collaborative work environment. Possesses strong problem-solving skills and the ability to adapt to evolving requirements. Expertise in safety protocols, route planning, and vehicle maintenance. Highly dependable and committed to achieving high standards and delivering exceptional results.
Knowledgeable Process Assistant with a solid background in providing process support and driving improvement initiatives. Successfully contributed to streamlining operations and enhancing workflow efficiencies. Demonstrates excellent problem-solving abilities and effective communication skills.
Overview
8
8
years of professional experience
Work History
Driver Trainer L3
Amazon DXY4
09.2024 - Current
Instructed new drivers on the proper use of motor vehicles, including driving laws and regulations.
Developed and implemented driver training programs to meet company standards.
Conducted classroom and hands-on training sessions for employees in vehicle operation techniques.
Assessed new employee's driving skills and provided feedback to improve their performance.
Provided individualized instruction to help drivers understand safety procedures and rules of the road.
Monitored trainees' progress throughout the course of instruction and documented results.
Organized learning activities that promoted safe driving habits among trainees.
Developed and implemented onboarding plans for new hires.
Tracked completion of new hire paperwork and ensured accuracy of information provided by employees
Driver Trainer L3
Amazon DYY8
02.2024 - 09.2024
Instructed new drivers on the proper use of motor vehicles, including driving laws and regulations.
Developed and implemented driver training programs to meet company standards.
Conducted classroom and hands-on training sessions for employees in vehicle operation techniques.
Assessed new employee's driving skills and provided feedback to improve their performance.
Provided individualized instruction to help drivers understand safety procedures and rules of the road.
Monitored trainees' progress throughout the course of instruction and documented results.
Organized learning activities that promoted safe driving habits among trainees.
Developed and implemented onboarding plans for new hires.
Tracked completion of new hire paperwork and ensured accuracy of information provided by employees.
Fulfillment Associate
Amazon SNJ1
03.2023 - 02.2024
Learning ambassador
Currently covering a Processing assistant position.
New hire trainer
Dispatch problem solver
Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
Operated handheld scanners to track merchandise throughout fulfillment process.
Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
Followed proper packaging requirements depending on order size and type.
Accepted, processed and quickly filled orders.
Unloaded merchandise from trucks and moved to designated areas for inspection and stocking.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Stocked shelves, racks and bins with new or transferred merchandise.
Demonstrated great teamwork skills with staff members involved in production and transport.
Assisted with onboarding new employees by conducting orientation and company-wide or job-specific training.
Trained staff members to implement and maintain approved and established process improvements in assigned functional areas.
Supported special projects upon request from department manager.
Advised and assisted specific staff members to support understanding of changes and implementation of streamlined processes.
Delivery Station
Amazon DNJ2
12.2021 - 03.2023
Transported and safely delivered items to prevent damage or loss.
Handled merchandise in accordance with product handling standards.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Loaded trucks and safely secured merchandise to prevent damage during transportation.
Loaded and unloaded vehicles at distribution center and delivery address.
Amazon Shopper
Amazon Whole Foods Market
04.2020 - 04.2021
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Satisfied customers with quick, accurate service under tight deadlines.
Completed pickup and shopping orders for customers within local area.
Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
Package Handler
FedEx:Ground
02.2017 - 04.2020
Scanned and sorted packages according to destinations and service type using handheld scanner.
Sorted packages to appropriate slide, line or belt for final distribution.
Assisted in loading delivery trucks with prepared packages.
Resolved conveyor system issues by clearing jams and blockages.
Loaded completed orders on pallets according to delivery numbers.
Disposed of debris and hazardous materials properly to avoid contamination.
Operated electric tow motor to pick up and deliver packages and containers to production line.
Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Counted number of boxes or units in loading docks to confirm proper completion of work orders.
Senior Program Manager at Amazon Entertainment (Prime Video, Amazon Studios, Amazon Music, Twitch, Audible)Senior Program Manager at Amazon Entertainment (Prime Video, Amazon Studios, Amazon Music, Twitch, Audible)